ipod touch 4 warranty

Discussion in 'iPod touch' started by shakra00, Oct 3, 2010.

  1. shakra00 macrumors member

    Joined:
    Sep 7, 2010
    #1
    im planning to have my ipod touch replaced because it has light leaks. will they replace it with a new one even if there's some slight scratch on the back?
     
  2. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #2
    yes they should be willing to replace it still. all iPods get scratched so I don't think it should be a problem.
     
  3. tablo13 macrumors 65816

    tablo13

    Joined:
    Jul 29, 2010
    Location:
    Edmonton, Alberta, Canada
    #3
    I think they'll replace it if there isn't no obvious damage because they replaced mine with small scratches.
     
  4. shakra00 thread starter macrumors member

    Joined:
    Sep 7, 2010
    #4
    does the replacements that they give to the costumers brand new or repaired unit in a box?
     
  5. tablo13 macrumors 65816

    tablo13

    Joined:
    Jul 29, 2010
    Location:
    Edmonton, Alberta, Canada
    #5
    They'll give you just the device from the white box, but I'm not sure if it's brand new or refurbed.
     
  6. shakra00 thread starter macrumors member

    Joined:
    Sep 7, 2010
    #6
    can somebody please confirm this :eek:
     
  7. Firestar macrumors 68020

    Firestar

    Joined:
    Sep 30, 2010
    Location:
    221B Baker Street.
    #7
    I'm not positive but it should be brand new. You're exchanging a new one, so you should receive a new one. Exchange it and see if there are some scratches on the back of the one you get.
     
  8. Code.Red macrumors regular

    Joined:
    Apr 18, 2010
    #8
    Whether it's new or a refurb, it will still be scratch-less. The outside shell is replaced, and the inside electronics are tested to make sure they are in working order.
     

Share This Page