iPod touch iPod Touch 4G White (no jb) keeps crashing when restoring

CrownBorg

macrumors newbie
Original poster
Nov 28, 2011
4
0
Edit: called apple and sending it for repare, probably a hardware issue T.T

Hi everybody, I'm having a major problem (like everybody else who has a problem)...
My iPod Touch 4G White (clean, not jailbroken) just crashed and keeps crashing.
I was just charging it with my laptop and it suddenly gave a white screen and then did a reboot.
Ok, fine you think?
Well when the :apple: logo comes up, it keeps showing the logo for 10 seconds... and then the white screen comes again.
I managed to get it into recovery mode but when iTunes is restoring the iPod, it's rebooting again and when the apple logo comes with the bar under it... it's not filling the bar but just showing the white screen and rebooting again.
This way it can't complete the process to restore!

Does anybody at this time of the day around the entire world knows what I can do?

ThnQs in advance! Please comments and feedback :confused:
 
Last edited:

Chi-mex

macrumors member
Nov 16, 2011
62
0
.....behind you
My best advice is to call apple tech support.

You might also want to plug it in and try accessing the files from the computer instead of itunes. get some pics or wat ev off in case you end up deleting everything off it.
 

CrownBorg

macrumors newbie
Original poster
Nov 28, 2011
4
0
My best advice is to call apple tech support.

You might also want to plug it in and try accessing the files from the computer instead of itunes. get some pics or wat ev off in case you end up deleting everything off it.
Hey ty for all for the support, i'm planning on calling apple somewhat in the morning tomorrow (my time it's 1.17 a.m. night time) but the thing is, i can't even access the iPod Touch through "My Computer", because if i could i would have just formatted the iPod Touch and then it's also been reset to factory settings...
well i haven't made a lot photo's with it, and not to much of important ones so that's not the biggest problem...

Anybody else has some ideas to do myself? I am calling apple later but i want to make sure i can't do anything myself.... i never had an iPod before, and i kind off am in love with it if you know what i mean xD

----------

Could be a hardware problem, make a Genius appointment.
I live in the Netherlands, and there's only 1 genius bar in the entire country T.T
and it's like driving for 2hours from here xD like to have something closer to reach for xD but ty anywayz for the feedback :D i googled for the genius bar, didn't even know there was 1 in the Netherlands o_O
 

CrownBorg

macrumors newbie
Original poster
Nov 28, 2011
4
0
ok, so 357 views at the moment... and just these 2 comments o_O
well i guess i really have nothing else to do then just call apple T.T
waiting is really a pain in the ...
 

CrownBorg

macrumors newbie
Original poster
Nov 28, 2011
4
0
Ok, so i called apple today... they said it probably is a hardware issue, so i'm sending it and i'm going to miss my ipod for allmost 3 weeks T.T to bad....
Ty all... closing thread
 
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