I can do everything fine with my ipod touch 4g in iTunes but I want to retrieve the video files I have on the iPod touch. The iPod doesn't show up in My Computer. - My 1G iPod Touch shows up in My Computer when connected. - Uninstalling Apple Mobile Device Support allows me to see Apple iPod in My Computer, but it's empty. After iTunes opens the Apple iPod icon disappears and there's nothing in My Computer. Help please?!