iPod Touch broke - can I still buy Apple Care and use it?


macrumors 68020
Original poster
Jan 10, 2007
My boss just told me that his 9 year-old daughter just broke the glass on the iPod Touch that she received this Christmas.

Is it possible for him to purchase Apple Care and then use it to get a replacement or fix from the Apple Store?

Please don't flame me for asking this question. I have no idea what to tell him in this case. Just looking for help. Thanks.

Phil A.

Staff member
Apr 2, 2006
Shropshire, UK
Apple Care doesn't cover accidental damage so it wouldn't help him at all.
What he needs to do is take the iPod into a store and pay for it to be fixed


macrumors 6502a
Jun 7, 2007
Longmont, CO
If you give them a sob story, sometimes they'll replace hardware for free. My mom got an iPad 2 for her birthday...two days later, she picked it up by just the cover, not realizing it was only held on by magnets and not physically hinged. iPad dropped 5 feet face-first onto the tile floor and shattered the glass. She took it into the apple store, explained what happened, and the tech handed her a brand new iPad and an invoice for $0.00 with a line that said something to the effect of "replaced as a one-time courtesy".

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