iPod touch iPod touch CONSTANTLY needs restoring when connected to laptop... help me :(

[missvaladez]

So, I've had the new generation iPod touch 3 months now and on several occasions it's said that it needs to be restored as a new iPod. I've tried everything; restoring it, backing it up, restarting the laptop, uninstalling/re-installing iTunes, trying to plug it into a new USB port, etc.

What do I do? Someone mentioned change the drive letter but what's the process and DOES IT ACTUALLY fix the problem? Or do I just suck it up and talk to someone from Apple?

 

[JediMeister]

The exact error message you are getting would help. Have you tried connecting it to another computer? Is your iPod jailbroken? Changing the drive letter is for iPods that have a disk mode, like the iPod classic and some earlier hard drive-based iPod nanos. It is definitely not normal to have to restore an iPod several times in 3 months...

 

[likethesoup2]

Yeah, I definitely think you should have involved Apple BEFORE your tech support was up. I have a 4g Touch and have had none of the problems you've described.

 

[Consultant]

Contact Apple for support. http://www.apple.com/support/

 

[Brucewl]

Hummm, it seems that you had to connect with Apple CS