So, I've had the new generation iPod touch 3 months now and on several occasions it's said that it needs to be restored as a new iPod. I've tried everything; restoring it, backing it up, restarting the laptop, uninstalling/re-installing iTunes, trying to plug it into a new USB port, etc. What do I do? Someone mentioned change the drive letter but what's the process and DOES IT ACTUALLY fix the problem? Or do I just suck it up and talk to someone from Apple?