Depends. If you've dropped it in the toilet, thrown it off a cliff, or damaged it in some other way, they won't replace it. Otherwise, they should give you either a new one or refurb without question.
Depends. If you've dropped it in the toilet, thrown it off a cliff, or damaged it in some other way, they won't replace it. Otherwise, they should give you either a new one or refurb without question.
If they have refurbs in stock they'll just give you one. If not, they may have to order one or, if the manager is feeling kindly, you may even get a new one off the shelf.