ipod touch died, will Apple replace it?

Discussion in 'iPod touch' started by EvilEvil, Jul 19, 2008.

  1. EvilEvil macrumors 6502

    EvilEvil

    Joined:
    Jan 8, 2007
    Location:
    New York City
    #1
    I went to turn it on this morning and it's not responding. It's dead. I bought it end of may. Will they give me a replacement?
     
  2. gentlegiantcrai macrumors regular

    Joined:
    Sep 25, 2007
    #2
    If it is within the one year warranty. If not then probably no.
     
  3. aethelbert macrumors 601

    Joined:
    Jun 1, 2007
    Location:
    Chicago, IL, USA
    #3
    Depends. If you've dropped it in the toilet, thrown it off a cliff, or damaged it in some other way, they won't replace it. Otherwise, they should give you either a new one or refurb without question.
     
  4. Heather1 macrumors regular

    Heather1

    Joined:
    Jan 13, 2008
    Location:
    California
    #4
    Or if you jailbroke it. EEH!
     
  5. nick9191 macrumors 68040

    Joined:
    Feb 17, 2008
    Location:
    Britain
    #5
    It was released last September, so it would be quite strange if it wasn't :p
     
  6. EvilEvil thread starter macrumors 6502

    EvilEvil

    Joined:
    Jan 8, 2007
    Location:
    New York City
    #6
    Thanks guys. I have a genius bar appointment tomorrow. Do they usually send it away or will they give me a refurb on the spot?
     
  7. zelmo macrumors 603

    zelmo

    Joined:
    Jul 3, 2004
    Location:
    Mac since 7.5
    #7
    If they have refurbs in stock they'll just give you one. If not, they may have to order one or, if the manager is feeling kindly, you may even get a new one off the shelf.

    Good luck!
     

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