iPod Touch Freezing iTunes

Discussion in 'iPod touch' started by RaisingCajun, Jan 2, 2009.

  1. RaisingCajun macrumors newbie

    Joined:
    Dec 9, 2008
    #1
    Is anyone experiencing trouble with iTunes and there iPod touch? Every time I plug mine in, iTunes freezes and I have to force quit. Any thoughts on what could be going on?
     
  2. blackbelt534 macrumors regular

    Joined:
    Oct 3, 2008
    #2
    Are you pluging in your iPod touch before or after you strart iTunes? I used to have the same problem with iTunes 7.7, if I started iTunes, then plug my iPod touch into the computer it would freeze, but iTunes 8 fixed that problem. Do you have the most current iTunes(8.0.2.)?
     
  3. manram macrumors newbie

    manram

    Joined:
    Nov 29, 2008
    Location:
    Canada
    #3
    What kind of computer are you running? Make sure you are running iTunes 8.0.2.
     
  4. RaisingCajun thread starter macrumors newbie

    Joined:
    Dec 9, 2008
    #4
    I have am running iTunes 8.0.2 on an iMac.

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    I just got off the phone with Apple. After about 40 minutes of trouble shooting, hard restoring did the trick. For those of you like me who didnt know how to "hard restore" your iPod touch (I assume it would work the same on an iPhone) here is how you do it.

    1. Turn off the iPod
    2. With the home button held down, plug into your computer.
    3. Release the button only when you see an iTunes and USB plug icon.
    4. At that point, you should see a message in iTunes asking you if you want to restore your device.
    5. Click OK and the restore process begins.
     
  5. blackbelt534 macrumors regular

    Joined:
    Oct 3, 2008

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