I just found this forum and registered to hopefully get some help. My wife lost her IPOD recently at a restaraunt and I bought her a new one on Craigslist. The guy I bought it from said it is Jailbroen and had a ton of crap on it she really doesn't need. So I went under settings on it and did the factory restore so when she gets it all of the stuff will be gone and she can customize it to her liking. It is now frozen on the Apple logo. It has been sitting there for hours. I went online to see if I could find a solution ajnd everything says to hoo it up to itunes. Problem is this is a new ipod to our computer. I hooked it up and I cant get anything out of it. The computer doesn't even read it as being hooked up and Itunes shows absolutely nothing. All of her old stuff is in there from her previous ipod. If anyone has any suggestions I would surely appreciate it. This is abirthday gift for her and I am afraid I may have ruined it. Thanks in advance for anyone's suggestions.