iPOD touch not connecting correctly.

Discussion in 'iPod touch' started by jessiegrace., Aug 22, 2010.

  1. jessiegrace. macrumors newbie

    Aug 22, 2010
    alright, i have an ipod touch 32 gig.
    everytime i try plugging it into itunes it says unable to connect unknown error has occered. i've tried holding the sleep button after it's turned off & plugging it in to restore it, it comes up but when i push restore it says "the ipod software update server could not be contacted. make sure your network settings are correct & your network connection is active, or try again later."

    please help ASAP! ​
  2. celticpride678

    Feb 15, 2009
    Boston, MA
    Have you tried a different computer? USB port?
  3. jessiegrace. thread starter macrumors newbie

    Aug 22, 2010

    I have tried a different USB port, & that didn't work.
    but i have not tried a different computer.

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