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Joeytpg

macrumors 6502
Original poster
Jul 1, 2004
467
0
Vienna, Austria
hi guys, I just got my new ipod touch and I was syncing all my music when by mistake I choose a "video" folder in iphoto (I was gonna sync and upload a few pics too). Now iTunes doesn't want to mount the ipod touch and kind of freezes until I get a warning window a few minutes later saying:


"The iTunes could not connect the iphone because an unknown error occurred (0xE8000035)"


I don't know what's wrong....I "think" the itunes is trying to sync the videos that are on my iphoto event and obviously getting "stuck" because it doesn't recognize the action. First the videos that are on iphoto are normal quicktime videos, not ready to be viewed on an ipod.

I downloaded the latest version of itunes but I alread had it installed so it did nothing to itunes. How can I re-install itunes WITHOUT loosing all my music ?
 
Delete iTunes App. Empty Trash. Restart. Reinstall. As long as you have a Library file in your User/Music Folder everything will still be there.

TEG
 
Delete iTunes App. Empty Trash. Restart. Reinstall. As long as you have a Library file in your User/Music Folder everything will still be there.

TEG

I have to delete the itunes app. that's in the applications folder right?
 
...its not horny enough? :D

I assume you have tried restarting...right?

I have this problem constantly with my iPod
 
alright guys, it's working now.

I did what TEG suggested, also re-started the computer plus re-started the ipod touch. verything's fine now. (thank god) hehe


anyways.... the ipod touch is mounting in itunes, but It's not mounting in my desktop...why?
 
anyways.... the ipod touch is mounting in itunes, but It's not mounting in my desktop...why?
The iPhone OS does not support file storage like the other iPods do. Since you can't use it like a flash drive (as you can with the nano, classic, shuffle), there's really no point in making it mount on the desktop. Hopefully this addition comes in a future firmware update, but it is not available now.
 
hmmm interesting.... Thanks for the info.


well, everything's up and running now....just updated the touch to version 2.0.1 :D


got a few more questions but I'll open a new thread for them.
 
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