Okay, I have a new laptop that will not recognize my iPod touch. The iPod is recognized by all the other computers that I have but for some reason this laptop does not recognize it. I'm running windows xp on it. It does have a symantec anti virus installed, but even disabling it doesn't fix the problem. Since it works with all the other computers I know that it has to be an issue with the laptop but I just don't know what else to do. I followed a trouble-shooting guide for it dealing with the USB port but it still does not work. The USB ports work with other USB devices so I am puzzled about why the iPod doesn't show up.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPod touch iPod touch not recognized by new laptop
- Thread starter iaddict
- Start date
- Sort by reaction score
iPod doesn't show up anywhere
It doesn't show up in Device Manager. The computer does that little sound when I plug it in but I have not found it under any of the headings in device manager. It doesn't show up under My Computer or in iTunes. I went through all of the trouble shooting steps on Apple's website last night and nothing happened. It does show up and work on all of the other computers however. Another interesting thing is that I can plug in any other USB device on the new computer and they work. This seems rather odd to me.
It doesn't show up in Device Manager. The computer does that little sound when I plug it in but I have not found it under any of the headings in device manager. It doesn't show up under My Computer or in iTunes. I went through all of the trouble shooting steps on Apple's website last night and nothing happened. It does show up and work on all of the other computers however. Another interesting thing is that I can plug in any other USB device on the new computer and they work. This seems rather odd to me.
might just ned to restart ur computer. sometimes that fixes it. if it doesn't uninstall and restart and then install again.
I have the same problem
I am in the same exact situation with my iPod Touch. I have done everything and still nothing. My laptop makes the little noise when I plug it in as well. The funny thing is, that it use to work just fine, so if you find anything new please let me know.
Thanks
I am in the same exact situation with my iPod Touch. I have done everything and still nothing. My laptop makes the little noise when I plug it in as well. The funny thing is, that it use to work just fine, so if you find anything new please let me know.
Thanks
Does the iPod charge while plugged in with this laptop? Do you get any notifications in Windows stating that it detects a camera being detected? Is the AMDS (Apple Mobile Device Service) started?
You can check the status of AMDS by right clicking your my computer icon > clicking manage > click the + next to Services & Applications > click Services > Locate AMDS on the list and click on it. It should show you its status there. If it's not started - attempt to start it. If it is displayed as already being started you may want to do a fresh install. (Remove AMDS, ASU (Apple Software Updates), iTunes, and Quicktime; Ensure all folders for the related programs are removed from C:\Program Files)