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iPod touch ipod touch not recognized on any computer

J

jimmyjam88

macrumors newbie
Original poster
Jul 12, 2008
24
0
i have just updated my ipod touch from 1.1.2 to 1.1.4 and now it is not recognized by itunes. i have tried multiple ports on both my mac and pc.

itunes will auto-start, and my ipod charges, but does not show in itunes or finder.

i went to my console messages and i recieve:

7/12/08 9:32:56 PM 0x0-0x29029.com.apple.iTunes393 MobileDevice: send_message: Could not send message size: Broken pipe

and

7/12/08 9:32:56 PM 0x0-0x29029.com.apple.iTunes393 MobileDevice: receive_message: Could not receive size of message: -1 Bad file descriptor

and

7/12/08 9:33:02 PM 0x0-0x29029.com.apple.iTunes393 MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown

i have restarted everything and reinstalled itunes, but nothing is working. any suggestions?
 
jimmyjam88 said:
i have just updated my ipod touch from 1.1.2 to 1.1.4 and now it is not recognized by itunes. i have tried multiple ports on both my mac and pc.

itunes will auto-start, and my ipod charges, but does not show in itunes or finder.

i went to my console messages and i recieve:

7/12/08 9:32:56 PM 0x0-0x29029.com.apple.iTunes393 MobileDevice: send_message: Could not send message size: Broken pipe

and

7/12/08 9:32:56 PM 0x0-0x29029.com.apple.iTunes393 MobileDevice: receive_message: Could not receive size of message: -1 Bad file descriptor

and

7/12/08 9:33:02 PM 0x0-0x29029.com.apple.iTunes393 MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown

i have restarted everything and reinstalled itunes, but nothing is working. any suggestions?
Click to expand...


have you pluged it into the computer ? then tried the steps to restore it with itunes ?
 
itzdemo said:
have you pluged it into the computer ? then tried the steps to restore it with itunes ?
Click to expand...

i have plugged it into my mac and pc, but i can not restore through itunes because itunes does not see it.

i have restored throught the ipod menu, but no improvement.
 
interesting... I've got a similar problem. I updated to ipod touch 2.0... No problem, resynced my music, info and photos, again everything ok. I use it over the weekend.

Next time I connect the touch to the computer. It shows up, syncs music, apps, info BUT on the photos a box with exclamation point pops up and says something about a required file is missing... In console I find this error log
7/17/08 5:49:38 AM [0x0-0x24024].com.apple.iTunes[172] MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown
7/17/08 5:49:56 AM com.apple.launchd[91] (com.apple.netauth.useragent[158]) Stray process with PGID equal to this dead job: PID 166 PPID 1 check_afp
7/17/08 5:50:46 AM [0x0-0x24024].com.apple.iTunes[172] MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown
7/17/08 5:53:18 AM [0x0-0x24024].com.apple.iTunes[172] MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown
​

I tried a second time without syncing the photos, no problem. Then tried syncing with a different photo library; same error message. Restored the ipod and did not use the backup. STILL the same error message. So I'm really at a loss of what to do... Any ideas? Thought of trashing some prefs but not sure which ones other than .com.apple.iTunes...

Bad idea?
Thanks for any help, insight,

Phillyman
 
phillyman said:
interesting... I've got a similar problem. I updated to ipod touch 2.0... No problem, resynced my music, info and photos, again everything ok. I use it over the weekend.

Next time I connect the touch to the computer. It shows up, syncs music, apps, info BUT on the photos a box with exclamation point pops up and says something about a required file is missing... In console I find this error log
7/17/08 5:49:38 AM [0x0-0x24024].com.apple.iTunes[172] MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown
7/17/08 5:49:56 AM com.apple.launchd[91] (com.apple.netauth.useragent[158]) Stray process with PGID equal to this dead job: PID 166 PPID 1 check_afp
7/17/08 5:50:46 AM [0x0-0x24024].com.apple.iTunes[172] MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown
7/17/08 5:53:18 AM [0x0-0x24024].com.apple.iTunes[172] MobileDevice: AMDeviceCopyValue: There was an error getting the value from lockdown
​

I tried a second time without syncing the photos, no problem. Then tried syncing with a different photo library; same error message. Restored the ipod and did not use the backup. STILL the same error message. So I'm really at a loss of what to do... Any ideas? Thought of trashing some prefs but not sure which ones other than .com.apple.iTunes...

Bad idea?
Thanks for any help, insight,

Phillyman
Click to expand...

hmmm... sorry about the delay. find a fix yet? if not: 1. turn off your ipod 2. hold the home key 3. plug in the cable & you should see a cable + itunes icon on your ipod screen.

this will restore it to factory settings, but im not sure once you get rid of 2.0 you should still have it to re-download? or if you will have to buy it again...
 
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