iPod touch iPod Touch Return Policy

[pchipchip]

I have had my white iPod Touch 4G since it came out on October 12th (I think) and I got a small scratch on the screen. There is also a very small speck under the screen. Can I return it and get a full refund?

 

[Intell]

Since you got it in October, 30 days have passed. There are no returns after that point.

 

[wrinkster22]

why would they give you a refund... you scratched it.

 

[pchipchip]

I did not really expect to get a full refund, but I thought it would be worth it to at least ask you guys what they could do about it.

 

[likethesoup2]

I'm quite sure they could put a new screen on it for you -- for a fee.

 

[Cursed]

Try putting a screen protector on, it might disguise the scratch as well as obviously preventing further ones from happening.

 

[pchipchip]

I'm quite sure they could put a new screen on it for you -- for a fee.

How much do you think it would be?

 

[GeniusJon]

If you are sure that there is dust UNDER the screen, you can get it replaced.

 

[pchipchip]

If you are sure that there is dust UNDER the screen, you can get it replaced.

I am 100% positive that there is dust under the screen. It has been there for about a month, so I know that it is under the screen. However it is small and not very noticeable. I noticed it when I was looking at a white background, and ever since then it has annoyed me.

 

[btbrossard]

Minor cosmetic damage happens. I wouldn't get so worked up about it, scratches happen, dust happens, dents to the back happen.

It's made to be used and enjoyed - not to stay in mint condition in the box forever.


Try the screen protector that someone else suggested. If you put it on correctly, you probably won't see a small scratch anymore.

 

[markjamrobin]

Well you have a 1 year limited warranty, and I got my screen fixed after like 9 months in a iPhone 4 that got ran over for no fee, but for something minor, you will have to pay for it most likely.

 

[likethesoup2]

I am 100% positive that there is dust under the screen. It has been there for about a month, so I know that it is under the screen. However it is small and not very noticeable. I noticed it when I was looking at a white background, and ever since then it has annoyed me.

Out of curiosity - what made you think you'd be due a 'full refund' for that?

 

[zigzagg321]

I'm quite sure they could put a new screen on it for you -- for a fee.

There are no provisions for display replacement on the iPod touch.

 

[GeniusJon]

Apple warranty covers dust under the screen. It's apparently a manufacturing defect.

 

[pchipchip]

Out of curiosity - what made you think you'd be due a 'full refund' for that?

I did not really think that I would get a full refund, but i thought it might have been a manufacturing defect (with the dust under the screen, not the scratch).

 

[likethesoup2]

I did not really think that I would get a full refund, but i thought it might have been a manufacturing defect (with the dust under the screen, not the scratch).

Your words: 'Can I return it and get a full refund?'

Apparently, somewhere along the way, I must have lost the ability to read . . .

 

[wrinkster22]

How much do you think it would be?

$149
Look Here

 

[pchipchip]

Your words: 'Can I return it and get a full refund?'

Apparently, somewhere along the way, I must have lost the ability to read . . .

Ok you are right. Sorry