iPod Touch Return Policy

Discussion in 'iPod touch' started by pchipchip, Dec 25, 2011.

  1. pchipchip macrumors regular

    Joined:
    Sep 7, 2011
    #1
    I have had my white iPod Touch 4G since it came out on October 12th (I think) and I got a small scratch on the screen. There is also a very small speck under the screen. Can I return it and get a full refund?
     
  2. Intell macrumors P6

    Intell

    Joined:
    Jan 24, 2010
    Location:
    Inside
    #2
    Since you got it in October, 30 days have passed. There are no returns after that point.
     
  3. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #3
    why would they give you a refund... you scratched it.
     
  4. pchipchip thread starter macrumors regular

    Joined:
    Sep 7, 2011
    #4
    I did not really expect to get a full refund, but I thought it would be worth it to at least ask you guys what they could do about it.
     
  5. likethesoup2 macrumors 6502a

    Joined:
    Mar 29, 2011
    Location:
    Orlando, Florida
    #5
    I'm quite sure they could put a new screen on it for you -- for a fee.
     
  6. Cursed macrumors member

    Joined:
    Nov 28, 2010
    Location:
    Staffordshire UK
    #6
    Try putting a screen protector on, it might disguise the scratch as well as obviously preventing further ones from happening.
     
  7. pchipchip thread starter macrumors regular

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    Sep 7, 2011
    #7
    How much do you think it would be?
     
  8. GeniusJon macrumors regular

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    Nov 26, 2011
    Location:
    Canada
    #8
    If you are sure that there is dust UNDER the screen, you can get it replaced.
     
  9. pchipchip thread starter macrumors regular

    Joined:
    Sep 7, 2011
    #9
    I am 100% positive that there is dust under the screen. It has been there for about a month, so I know that it is under the screen. However it is small and not very noticeable. I noticed it when I was looking at a white background, and ever since then it has annoyed me.
     
  10. btbrossard macrumors 6502a

    Joined:
    Oct 25, 2008
    Location:
    Chicagoland
    #10
    Minor cosmetic damage happens. I wouldn't get so worked up about it, scratches happen, dust happens, dents to the back happen.

    It's made to be used and enjoyed - not to stay in mint condition in the box forever.


    Try the screen protector that someone else suggested. If you put it on correctly, you probably won't see a small scratch anymore.
     
  11. markjamrobin macrumors newbie

    Joined:
    Jan 1, 2012
    #11
    Well you have a 1 year limited warranty, and I got my screen fixed after like 9 months in a iPhone 4 that got ran over for no fee, but for something minor, you will have to pay for it most likely.
     
  12. likethesoup2 macrumors 6502a

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    Mar 29, 2011
    Location:
    Orlando, Florida
    #12
    Out of curiosity - what made you think you'd be due a 'full refund' for that?
     
  13. zigzagg321 macrumors 6502

    Joined:
    Oct 7, 2011
    Location:
    the wire
    #13
    There are no provisions for display replacement on the iPod touch.
     
  14. GeniusJon macrumors regular

    Joined:
    Nov 26, 2011
    Location:
    Canada
    #14
    Apple warranty covers dust under the screen. It's apparently a manufacturing defect.
     
  15. pchipchip thread starter macrumors regular

    Joined:
    Sep 7, 2011
    #15
    I did not really think that I would get a full refund, but i thought it might have been a manufacturing defect (with the dust under the screen, not the scratch).
     
  16. likethesoup2 macrumors 6502a

    Joined:
    Mar 29, 2011
    Location:
    Orlando, Florida
    #16
    Your words: 'Can I return it and get a full refund?'

    Apparently, somewhere along the way, I must have lost the ability to read . . .
     
  17. wrinkster22 macrumors 68030

    wrinkster22

    Joined:
    Jun 11, 2011
    Location:
    Toronto
    #17
    $149
    Look Here
     
  18. pchipchip thread starter macrumors regular

    Joined:
    Sep 7, 2011
    #18
    Ok you are right. Sorry
     

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