iPod touch stuck on "connect to iTunes" screen

Discussion in 'iPod touch' started by Falconzblue, Mar 21, 2013.

  1. Falconzblue macrumors newbie

    Jan 8, 2011
    Hey everyone!

    I'm looking for a little assistance with an ipod touch, pretty sure its a second generation. I recently acquired it for cheap, but it is stuck on the screen with a picture of a usb cable and the itunes logo. I can't seem to bypass this.

    Here is a picture of what I'm dealing with.

    I'm not a huge apple user, so when it comes to fixing iPods I'm a little lost. I tried DFU but I couldn't seem to get it to work. If thats what I need to do, I would love a better explanation of how to do it, since the guide I found confused me a little bit.

    My computer does not recognize a device being connected when it is plugged in (itunes included, does not recognize the ipod is plugged in.)
    As far as I know it has no damage to it, and is aprox 4 years old, and is not jailbroken. I bought it used, so I cant confirm these statements yet.

    I did a little searching through the forum and didn't see anything similar right off hand, so I apologize if this has already been solved before me...
  2. thegreati macrumors regular

    Feb 22, 2012
    When you attempt a restore what error code are you getting?
  3. Falconzblue thread starter macrumors newbie

    Jan 8, 2011

    No matter what I do I cant get it to display anything other then the "im turning on" apple logo, or the "connect to itunes" (and the "slide to power off" thing, of course.)

    Also, it appears to still be able to take screenshots when I hold power and push home. Dont know if that helps at all but I thought I'd mention it
  4. Resp2saveU macrumors newbie

    Mar 26, 2013
    Google your question and it will explain exactly what to do. Choose to set up as new not from back up when asked. Make sure u have the latest version of iTunes installed. You really don't have any problems at this point. Trust me u will see. It's right where it should be the last owned simply cleared all data and hit the restore button while the iPod was not connected to iTunes, to clear out all of their info.
  5. ApfelKuchen macrumors 68030

    Aug 28, 2012
    Between the coasts
    I keep seeing people trying DFU as their first step. Considering how tricky it is to get the timing just right, I consider that a last resort. (I guess "DFU" has great search engine rankings.)

    Before you try DFU, give this a shot. Much less finicky, and works in nearly all cases: http://support.apple.com/kb/HT1808?viewlocale=en_US

    If neither this nor DFU work, troubleshoot your iTunes installation. If iTunes can't detect any iOS device, it can't "detect a device in Recovery Mode."

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