I'm trying very hard to keep my cool as I'm extremely pissed off at the moment. My experience with Apple's products in the last few weeks have been similar to Microsoft's. All the authentication issues with iTunes, MobileMe and now this damn iPod are driving me mental. I've searched the forum and the suggestions there have not helped. I've had a similar incident before and managed to "virginize" it by holding the sleep and home buttons down simultaneously for 10 seconds, then letting go of the sleep button but continueing to hold the home button down until the phone goes into restore mode. That helped then but not now. Is my iPod dead? I am able to shut it off but it just hangs on that damn logo. Funny thing is both iTunes and iPhoto load up when I connect the iPod but nothing happens. Ideas? Joshua.