Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Michellewith1L

macrumors newbie
Original poster
May 6, 2008
6
0
San Diego, California
So my iPod touch was recently stolen and surprisingly I managed to et it back. But just when I thought any iPod problems I had were over I tried to turn it on only to find that it had been disabled and locked with a new passcode.I've tried to do a force restore on it and restore it through iTunes but every time it seems like it's working iTunes gets a pop up saying "Unknown error (-50)". Any help on re-enabling my iPod would be greatly appreciated I'm out of ideas and have no clue what to do to fix it.
 
I have no idea how to fix your problem but please share how you got it back!

Mike

It actually really was a stroke of luck, it got stolen at my high school and I had to file a police report and report it stolen and I waited about a week for anything to happen when one of my teachers found an iPod in her class she brought it into the dean and he checked the serial # with the one I had given him for my iPod touch and it was mine. So I thought everything was gonne be fine but I guess not.
 
Lucky you.

Plug iPod in
Wait a minute, let iTunes recognize it
Hold down the top and home buttons, count 10 seconds. Release after 10

The iPod will start up in restore mode, and you'll be able to fully restore it.

Good luck.
 
Lucky you.

Plug iPod in
Wait a minute, let iTunes recognize it
Hold down the top and home buttons, count 10 seconds. Release after 10

The iPod will start up in restore mode, and you'll be able to fully restore it.

Good luck.

I'll definitely give that a try. The only problem I can think of is that my computer wouldn't recognize it as my iPod when I tried to plug it in earlier so whoever took it probably plugged it into their iTunes and will I just be able to bypass the passcode this way?
 
Might also try calling Apple if the above fix doesn't work. They will have your serial number on hand (thus proving it is, in fact, yours) and probably have a way around your problem.

Good luck and let us know how it turns out.
 
Might also try calling Apple if the above fix doesn't work. They will have your serial number on hand (thus proving it is, in fact, yours) and probably have a way around your problem.

Good luck and let us know how it turns out.

Yeah calling Apple was my next guess on what to do so I'll probably call them tomorrow...and thanks I'm definitely hoping it gets fixed
 
I guess one way to try is to plug it in to usb and with either iLiberty or ziphone stick the ipod into recovery mode (since you say you tried a forced update and failed) then just restore
 
I guess one way to try is to plug it in to usb and with either iLiberty or ziphone stick the ipod into recovery mode (since you say you tried a forced update and failed) then just restore

Alright. I'd been searching around on sites earlier for help and saw someone mention ziphone so I'll be sure to try that if the others dn't work
 
I would try this if you haven't already:

-Open iTunes.
-Plug USB Cable into computer, but not into iPod.
-Hold down the Home button only on your iPod.
-Now plug in the 30-pin side of the cable with the Home button still pressed.
-Keep the home button pressed until the restore screen appears (an iTunes logo with a USB cable pointed at it).
-Now Restore your iPod.
 
Mine was stolen a month ago, I got it back today and it was disabled for over 22 million minutes.
I plugged it in to my computer, synced it, and it restarted without a problem.
 
Mine was stolen a month ago, I got it back today and it was disabled for over 22 million minutes.
I plugged it in to my computer, synced it, and it restarted without a problem.

LOL 22 Million minutes?
A) good thing u had a password
B) Is that an exageration or is that for real
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.