ipod troubles

[JayDee2216]

Hi, I just got a new ipod and connected it to my computer. Everything installed properly as far as I could tell however I can not add songs to my ipod. Unlike my other ipod the name is greyed out, like it's not even connected to my computer. I use itunes and try to drag songs into my ipod which worked perfectly on my other one. However, it does not add them. It's a 5th generation, 30gb video ipod, running on windows xp. Any ideas, or suggestions would be appreciated.

 

[LimeiBook86]

Did iTunes setup the iPod? Like did you name the iPod and did it format the drive?

Also you might want to try Apple's new iPod support page, it's quite useful.

http://www.apple.com/support/ipod/five_rs/

Best of luck!