Well this is the story...i bought a 30 gb ipod video yesturday, and as i was unpacking it today...i started to add a movie and some music. as the movie was loading to play (ipod was disconnected already)....i decided to turn the ipod upside down to see the back of it...and i heard A HUGE CLICK...i was like S**t oh no, the hard drive is gonna go...so i kept on shaking the ipod, and it didnt do it again. i figured let me chose another movie, and as it did it BAM another HUGE CLICK NOISE....i was like ok this is happening cuz the hard drive is in use...so i started to shuffle songs...and shaking the ipod i kept hearing the massive loud clicking...i called apple retail store...and the guy said to bring it in right away. when i got there, he heard it and the manager switched it out for me (i went from a white 30gb to a black 30gb in the process, and no restocking fee)...so i got homeand unpacked it...hoping it wouldnt happen again...and it DID !!!! im assuming its when the hard drive is in use. I know DUH im never going to be looking at it upside down and even though im never going to shake it like that, i dont wanna be walking down the street one day and have my ipod die....im going to see if it happens with my brother in laws 60gb tomm....so beware !!!! p.s. this happens when the ipod is upside down and its going from 1 movie to another ....like when your looking at the usb connector on the bottom of the ipod..