ipod will not connect to itunes!

Discussion in 'iPod touch' started by kevicrombie, Jul 14, 2008.

  1. kevicrombie macrumors newbie

    Jul 14, 2008
    a message keeps appearing that says "the ipod cannot be used because the apple mobile device service is not started" what does this mean!
  2. timbo-baggins macrumors newbie


    Jul 12, 2008
    Well, strangely enough it means that "the apple mobile device service is not started".:D

    This is a programme that iTunes installs that runs as a Windows Service in order to facilitate connectivity between iTunes on your Windows computer and the iPod. If it doesn't start and run then this won't happen.

    If you reboot the PC do you still have the same issue? Is this a new purchase, or do you already have music etc on the device

    Simply reinstalling iTunes may be the answer.


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