iPone is stuck on favorites list, only phone area is functional

Discussion in 'iPhone Tips, Help and Troubleshooting' started by splashnader, Mar 25, 2009.

  1. splashnader macrumors 6502a

    splashnader

    Joined:
    Jul 1, 2008
    Location:
    Via Satellite
    #1
    I have a problem that I could not get a definitive answer to by searching. I have also called ATT and they were no help. They simply told me that the phone was broken. But the phone is not broken. I can access only the phone department. I can make and receive calls just fine. So I know the phone itself is not broken. However, every time I turn the phone on and slide the bar to the right to unlock the screen, the iphone goes straight to my favorites list. I cannot go to the home screen at all. No matter how many times I hit the home button it will not go back to the home screen. Basically it seems like my data plan/portion of the phone apps, maps, safari, etc is not working. I had the phone activated in the Best Buy store that I bought it from. The phone worked fine for the first five days and now this.

    I have not dropped the phone, exposed it to water, etc. I am a complete dumb ass newbie with this phone. I was thinking taking the battery out and putting it back in would solve the problem. But I don't know how to access the battery, and I don't want to break the phone by taking the cover off incorrectly.

    Any help would be appreciated.
     
  2. Tallest Skil macrumors P6

    Tallest Skil

    Joined:
    Aug 13, 2006
    Location:
    1 Geostationary Tower Plaza
    #2
    You're not supposed to be able to get to the battery.

    Restore it via iTunes.
     
  3. splashnader thread starter macrumors 6502a

    splashnader

    Joined:
    Jul 1, 2008
    Location:
    Via Satellite
    #3

    Ok I will try doing that.

    Thanks
     

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