iPP sound lost

[NJFP]

My wife has an iPP, 12.9. Works flawlessly, that is until today! All sound is gone. No beeps, no clicks, no dings. We've turned sounds off and on, keyboard clicks, adjusted volume to the max, rebooted, turned off and back on, and still nada. I can't find what the heck happened. She uses it all day long to text, message, email and games. It resides in a stand all day, never dropped. Any ideas?

 

[RedOrchestra]

Whenever I've exhausted knowns I just do a reset network settings.

 

[Cascades42]

Just double checking: you've made sure mute and do not disturb are not on? (You can enable and disable them in the control center)

 

[FairyCatInPink]

My wife has an iPP, 12.9. Works flawlessly, that is until today! All sound is gone. No beeps, no clicks, no dings. We've turned sounds off and on, keyboard clicks, adjusted volume to the max, rebooted, turned off and back on, and still nada. I can't find what the heck happened. She uses it all day long to text, message, email and games. It resides in a stand all day, never dropped. Any ideas?

Did you check if "do not disturb" mode is on? Very bottom of the screen, when you kinda scroll to upside, another screen shows up, and if moon shape one is highlighted, it means "do not disturb" mode on. That bottom screen kinda easily to be pulled up and then you easily press one of those icons without knowing it.
I had same situation when I got iPad mini 4, and one day suddenly no sounds come out. But once I turned off that "do not disturb", all sounds back again.

 

[Marshall73]

Also check the headphone socket for any debris

 

[NJFP]

HA! Who would have thought to look there? That was it, she had hit the mute icon somehow, and I never thought to look there. Thank you all!!!!