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OldCorpse

macrumors 68000
Original poster
I have an iPT6, running iOS 8.4. My iMac is on 10.9.5, with iTunes 12.3.2.35.

The iPod and iTunes used to connect more or less fine, but today I can't get it to work. When I connect the iPod - through a USB cable - to the iMac, it is supposed to launch iTunes. At first it wouldn't do it. I rebooted the computer and upon connecting the iPod to the iMac through the USB cable, it launched iTunes, but then after a few seconds, I got the message "iTunes could not connect to this iPod. iTunes could not send a message to this device." The iPod does not show up on iTunes. And it does not show up in Disk Utility.

I tried multiple times - disconnecting the cable while iTunes is open, re-connecting, also tried doing so while the iPod password has been put in (although in the past that wasn't necessary, and it would connect fine). Repairing permissions doesn't make a difference. The iPod is fully charged (100% battery).

What gives?? TIA!
 
I have an iPT6, running iOS 8.4. My iMac is on 10.9.5, with iTunes 12.3.2.35.

The iPod and iTunes used to connect more or less fine, but today I can't get it to work. When I connect the iPod - through a USB cable - to the iMac, it is supposed to launch iTunes. At first it wouldn't do it. I rebooted the computer and upon connecting the iPod to the iMac through the USB cable, it launched iTunes, but then after a few seconds, I got the message "iTunes could not connect to this iPod. iTunes could not send a message to this device." The iPod does not show up on iTunes. And it does not show up in Disk Utility.

I tried multiple times - disconnecting the cable while iTunes is open, re-connecting, also tried doing so while the iPod password has been put in (although in the past that wasn't necessary, and it would connect fine). Repairing permissions doesn't make a difference. The iPod is fully charged (100% battery).

What gives?? TIA!

It seems you've done everything except restart your iPod; give that a try.
 
Well, the issue got resolved by my upgrading from iOS 8.4 to 9.2. Now iTunes sees my iPod, no problem.
 
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