IronWolfPro Drive issue can claim warranty?

zhpenn

macrumors regular
Original poster
Aug 27, 2014
186
74
a brand new IronWolfPro 14TB drive, it just shows up failing in SMART info, is this normal?
Can I claim warranty for this kind of situation?thanks a lot

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simonnelli

macrumors member
Jun 21, 2012
40
17
DoA, return the drive or open RMA. This will be replaced without issue.
Statistically drives either die immediately or after a very long time. It lookalike yourselves fits the first category.
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Also looks like your Drive gets rather hot, check airflow in your case!
 

zhpenn

macrumors regular
Original poster
Aug 27, 2014
186
74
Thanks a lot, it is really wired, I check again today the problem is gone. why is this.....
Screen Shot 2020-02-09 at 11.16.40 am.png


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