noise and stain display
the same problem and...
Last November I bought an i-Mac 21.5" in Mexico City in an authorized reseller-shop (down here in Mexico we don't have Apple Stores). From November to march, I started to hear a little noise when the display brightness was low. This noise is like static or something similar. Since then, what I did not realize at the beginning, is that my display started to get stained in the upper left corner.
This is photo of my i-Mac:
http://farm4.static.flickr.com/3320/4625203528_58210be546_b.jpg.
I brought my mac to service and thought it would be no problem to repair it with warranty, since the problem is obviously an error by Apple... The reseller told me 3 days later that "Apple" (desicion made by apple engineers, not my reseller) can not repair my i-Mac nor change the display, because the problem is mine and therefore not applicable to warranty. The reason? I had used my i-Mac the wrong way, specifically within a wrong ambient temp. (75.2F thats wrong temp? of course not).
I been reading similar cases in Europe or the USA and they had always made valid the warranty. Is Apple handling their clients that way just in Mexico?
I really don't know what to do in this particular situation. The worst of all, is, that the stain is growing.
What do you think? What can/shall I do?
Thanks for any help...