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DarrenC4

macrumors newbie
Original poster
Oct 31, 2017
8
9
Is anyone able to get "google file stream" running on the new M1 Macs?

I get an error saying "drive file stream requires your approval" "open system preferences"

but then when I click it, there's no option for giving access to file steam, and I get an error "drive file system encountered and error and has stopped"
 
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JPloof

macrumors newbie
Feb 15, 2020
7
4
experiencing the same thing and from a bit research I have bad news. We are at the mercy of Google, something to do with kernels so the current version won’t run under Rosetta on apple silicon, Google needs to release an actual apple silicon version....which I hope they do soon.
 
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mikejobson

macrumors newbie
Sep 22, 2015
23
18
It's to do with the extension being blocked as it doesn't support arm64. Generally I find if an app doesn't work it appears in system information, under Software => Disabled Software
 

Gtrain007

macrumors newbie
Nov 18, 2020
2
0
This is what i got from support - FYI

Case: #25908XXX
Subject: google stream drive does not work on the new Mac M1 Chip - when will this be working?

Chat Started: Tue, 17 Nov 2020 16:37:50 +0200
Chat Subject: google stream drive does not work on the new Mac M1 Chip - when will this be working?

Google Workspace Support, Ivan: Thank you for contacting Google Workspace Support. My name is Ivan and I'll be working with you today. While I read over your message, is there anything else you'd like to add?

CFS ADMIN: hi Ivan

Google Workspace Support, Ivan: Hello, how are you today?

CFS ADMIN: Well thank you - i have the new release mac book M1 chip and would like to know if the Google Drive Stream will be available any time soon?

Google Workspace Support, Ivan: Okay

Google Workspace Support, Ivan: Allow me 5 minutes to check up on this

CFS ADMIN: I see in the known issues that ARM-based machines are not supported - this is going get rectified though aye?

Google Workspace Support, Ivan: Correct

Google Workspace Support, Ivan: That is what I am checking now

Google Workspace Support, Ivan: ARM-based machines are still not supported but it is actively being worked on

ADMIN: any time line for this? i am crippled with no access on this machine....

Google Workspace Support, Ivan: I can't assure you with an exact date but I can say that this is a primary goal at the moment

ADMIN: good to know - the install worked fine FYI. It broke for me when trying to sign in. I asked for Security access and for me to allow the Drive software. There was no way to allow?? I am sure you/your team are aware of this.

Google Workspace Support, Ivan: We are and are doing our best to get this sorted out

ADMIN: thank you for confirming that this is being worked on - i will watch this space.

Google Workspace Support, Ivan: Sure I would advise you to

Google Workspace Support, Ivan: Is there anything else I can help with

ADMIN: thanks Ivan.

ADMIN: no all g - thanks

Google Workspace Support, Ivan: Thanks for chatting with Google Workspace Support! There’s a short survey coming up and we’d love to hear your feedback about our interaction today.

However, if you have any further questions, you can easily reopen the case by replying to my email, that you will get with the chat transcript, in the next 30 days. I will receive a notification and I will get back to you. It was a pleasure and have a lovely rest of your day! :)
 

applechrism1

macrumors newbie
Nov 18, 2020
1
1
My chat with Google went differently, with them suggesting this would be patched likely in January. Which for me probably means returning this MacBook to apple. :(

Google Workspace Support, A: So the issue occurs when you try to log in, right? So, you place your credentials and you click on continue and the error shows up?

Chris: No, it doesn't get that far. I click "Sign In" and then it encounters an error

Google Workspace Support, A: Okay Chris thank you very much for the information, so while we were talking I was reviewing the updates and news and there are no ETA still on the new update for the software, however, I do think that it is a compatibility issue that is probably going to get resolve on the next patch.

Chris: Thanks. Any guess when that next patch might be? Roughly speaking?

Chris: I appreciate your help.

Google Workspace Support, A: It can be December but the holidays are coming so my best guess will be January.
 
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dima237

macrumors newbie
Nov 18, 2020
4
0
You may want to try Mountain Duck or Cyberduck. Both seem to work fine for me. Probably will not go back to the native client
 

glocksocks

macrumors newbie
Nov 23, 2020
1
0
Has anyone figured out a workaround for file stream yet? I see few have gotten backup & sync to work with some steps.
 

Gtrain007

macrumors newbie
Nov 18, 2020
2
0
You may want to try Mountain Duck or Cyberduck. Both seem to work fine for me. Probably will not go back to the native client
Thanks for this heads up on this app. I am using it as a workaround for now. At least I can get some work done now.
 

tkatelman

macrumors newbie
Dec 9, 2020
1
0
I have the same problem. Tried to update Security & Privacy today but it's still the same issue. Can't sign in. Bummer.
 

Fomalhaut

macrumors 65816
Oct 6, 2020
1,476
1,204
This is what i got from support - FYI

Case: #25908XXX
Subject: google stream drive does not work on the new Mac M1 Chip - when will this be working?

Chat Started: Tue, 17 Nov 2020 16:37:50 +0200
Chat Subject: google stream drive does not work on the new Mac M1 Chip - when will this be working?

Google Workspace Support, Ivan: Thank you for contacting Google Workspace Support. My name is Ivan and I'll be working with you today. While I read over your message, is there anything else you'd like to add?

CFS ADMIN: hi Ivan

Google Workspace Support, Ivan: Hello, how are you today?

CFS ADMIN: Well thank you - i have the new release mac book M1 chip and would like to know if the Google Drive Stream will be available any time soon?

Google Workspace Support, Ivan: Okay

Google Workspace Support, Ivan: Allow me 5 minutes to check up on this

CFS ADMIN: I see in the known issues that ARM-based machines are not supported - this is going get rectified though aye?

Google Workspace Support, Ivan: Correct

Google Workspace Support, Ivan: That is what I am checking now

Google Workspace Support, Ivan: ARM-based machines are still not supported but it is actively being worked on

ADMIN: any time line for this? i am crippled with no access on this machine....

Google Workspace Support, Ivan: I can't assure you with an exact date but I can say that this is a primary goal at the moment

ADMIN: good to know - the install worked fine FYI. It broke for me when trying to sign in. I asked for Security access and for me to allow the Drive software. There was no way to allow?? I am sure you/your team are aware of this.

Google Workspace Support, Ivan: We are and are doing our best to get this sorted out

ADMIN: thank you for confirming that this is being worked on - i will watch this space.

Google Workspace Support, Ivan: Sure I would advise you to

Google Workspace Support, Ivan: Is there anything else I can help with

ADMIN: thanks Ivan.

ADMIN: no all g - thanks

Google Workspace Support, Ivan: Thanks for chatting with Google Workspace Support! There’s a short survey coming up and we’d love to hear your feedback about our interaction today.

However, if you have any further questions, you can easily reopen the case by replying to my email, that you will get with the chat transcript, in the next 30 days. I will receive a notification and I will get back to you. It was a pleasure and have a lovely rest of your day! :)

I read another thread on this yesterday on which Google replied it might be ready "mid-2021"!
 

Fomalhaut

macrumors 65816
Oct 6, 2020
1,476
1,204
My chat with Google went differently, with them suggesting this would be patched likely in January. Which for me probably means returning this MacBook to apple. :(

Google Workspace Support, A: So the issue occurs when you try to log in, right? So, you place your credentials and you click on continue and the error shows up?

Chris: No, it doesn't get that far. I click "Sign In" and then it encounters an error

Google Workspace Support, A: Okay Chris thank you very much for the information, so while we were talking I was reviewing the updates and news and there are no ETA still on the new update for the software, however, I do think that it is a compatibility issue that is probably going to get resolve on the next patch.

Chris: Thanks. Any guess when that next patch might be? Roughly speaking?

Chris: I appreciate your help.

Google Workspace Support, A: It can be December but the holidays are coming so my best guess will be January.
Another thread on a Google forum suggested the patch might take until "mid-2021". IIRC, May 2021 was mentioned. It may be sooner if enough people kick up a stink with Google over this.

See https://support.google.com/a/thread/84721165?hl=en
 

Fomalhaut

macrumors 65816
Oct 6, 2020
1,476
1,204
Thanks for this heads up on this app. I am using it as a workaround for now. At least I can get some work done now.
I use CyberDuck and it works well, but Mountain Duck looks like a better solution for integrating the GSuite Drive with the MacOS Finder.

Can GSuite accounts use the normal "Backup and Sync"? Google info suggests this might be possible. https://support.google.com/drive/answer/7638428?hl=en
 

Slitted

macrumors newbie
Dec 8, 2014
23
14
I just got my M1 Mac and GDFS not working is a big bummer, because as hacky as it is/was, at least it would get indexed by Spotlight (because it mounted as a "local" drive, I assume?).

Does anyone have any alternate options that get indexed by Spotlight (and therefore Alfred)? I tested Mountain Duck and CloudMounter and they don't index, plus Mountain Duck/CyberDuck's support page outright states that too.
 

ipxsystems

macrumors newbie
Dec 29, 2005
21
5
I use CyberDuck and it works well, but Mountain Duck looks like a better solution for integrating the GSuite Drive with the MacOS Finder.
I'm having a few issues with Mountain Duck on my M1. It hangs quite a lot, not sure if this is due to emulation issues as there is no universal version yet.
 

Slitted

macrumors newbie
Dec 8, 2014
23
14
I just got my M1 Mac and GDFS not working is a big bummer, because as hacky as it is/was, at least it would get indexed by Spotlight (because it mounted as a "local" drive, I assume?).

Does anyone have any alternate options that get indexed by Spotlight (and therefore Alfred)? I tested Mountain Duck and CloudMounter and they don't index, plus Mountain Duck/CyberDuck's support page outright states that too.
Neither GDFS nor Backup and Sync work on 11.1, but odrive is a decent enough alternative if someone needs indexing -- it mounts cloud storage in the User folder so Spotlight et al can see the files.
Their file streaming method is a little unusual since it even uses placeholders for folders, and requires you to actually double click the folder to even see anything inside. I set it up to sync some key folders completely (a la Backup and Sync, or offline mode in other cloud storage (mounting) apps) to get around this minor annoyance.
 

Ghost_User

macrumors newbie
Nov 23, 2020
14
7
THIS !
I really need this to be working soon, I have no idea if Google has any interest in fixing this any time soon.
 

mediaeasier

macrumors newbie
Jan 4, 2021
1
0
UK
THIS !
I really need this to be working soon, I have no idea if Google has any interest in fixing this any time soon.
The workaround is to use https://www.odrive.com/ works in same way to file stream in order to access all your google drive files without taking any space on your m1 mac. Once setup you can carry on as usual until drive brings the patch out later this month
 
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