Is anyone having problems with Yahoo mail?

Discussion in 'iPhone' started by walds11, Aug 4, 2011.

  1. walds11 macrumors 6502a

    Joined:
    May 30, 2010
    Location:
    Philly, PA
    #1
    Is anyone having trouble downloading Yahoo email on their iPhones via email icon app? I haven't been able to download on my iPhone 4 since yesterday morning, but it works fine on my PC or accessing via Safari. My iPhone 4 shows downloading 1 of 18 but it's not pulling them into my inbox. I deleted the account and re-added it, still no go and the last email it's showing in my inbox is from 6/17/2011. What's going on???
     
  2. njaremka macrumors 6502

    Joined:
    May 11, 2010
  3. mpossoff macrumors 68020

    Joined:
    Mar 21, 2010
    Location:
    Philadelphia
    #4
    Would upgrading to newest software cause the problem.
     
  4. walds11 thread starter macrumors 6502a

    Joined:
    May 30, 2010
    Location:
    Philly, PA
    #5
    I called Apple support this morning and went through tons of troubleshooting. Still having the same problem. Tech suggested that I do a restore as new. I did a restore from back-up last night and it didn't fix the issue. Is it worth doing the restore as new or chalk it up as a Yahoo issue?
     
  5. stisdal macrumors 6502

    stisdal

    Joined:
    Feb 28, 2010
    Location:
    USA
    #6
    I too have had some weird issues with yahoo mail for the last few days, both downloads and sending mail. Sometimes it goes and sometimes it times out before sending. It feels like a yahoo server issue. I figured I would let it ride for another day or so to see if it levels out.
     
  6. vitzr macrumors 68030

    vitzr

    Joined:
    Jul 28, 2011
    Location:
    California
    #7
    I say there's a very high likelihood the issues with Yahoo. I use two Yahoo account and three gmail on mine. I never have a problem with gmail. Conversely I'm frequently having a problem with Yahoo not only with my iPhone but MBP as well. Yahoo is definitely a pain.
     
  7. walds11 thread starter macrumors 6502a

    Joined:
    May 30, 2010
    Location:
    Philly, PA
    #8
    I am still having the same problem. I did all the troubleshooting that I could. I even loaded up my yahoo email account onto my son's iPod Touch 4. Same problem. His (and my wife's) yahoo mail are working fine. It has to be an issue with yahoo's servers or something. What the heck is going on?

    I sent in a request to yahoo support. They are experiencing unusually high volumes.

    "Hello,

    This automated message is confirmation that Yahoo! Customer Care has
    received your inquiry.

    Please be aware that we are currently receiving unusually high volumes,
    so our reply is likely to exceed our normal 24-hour response time. But
    rest assured your inquiry is being routed to one of our Technical
    Support Agents. In the meantime, you may want to visit our Help Pages
    where our customers often find answers to their questions.

    We appreciate your patience.

    Sincerely,

    Yahoo! Customer Care"
     
  8. pman219 macrumors 6502a

    pman219

    Joined:
    Feb 8, 2011
    Location:
    Rochester, NY
    #9
    It is absolutely a Yahoo issue.
    (having issues on one of my two yahoo accounts)
     
  9. vitzr macrumors 68030

    vitzr

    Joined:
    Jul 28, 2011
    Location:
    California
    #10
    I'm experiencing the same thing with the one & only Yahoo mail account I kept after switching to Gmail. On both my MBP & iP4, it's horrible. On the desktop I get error messages saying it's loading, but it just hangs.

    The message that they are experiencing high volumes may or may nor be true since I know for a fact Yahoo is struggling financially. With the improvements and shift of users into Windows Live Mail and even more migrating to Gmail, Yahoo has continued to slide. Having sold off Zimbra as well, it's only a matter of time before Yahoo is absorbed by a competitor.

    That's my take on it.
     
  10. JMPATLANTA macrumors member

    Joined:
    Aug 6, 2011
    #11
    Yes, having problems

    Yep, been having problems for a couple of weeks now. I am a Yahoo Plus user so I pay for my yahoo mail and have since it was introduced which has been for a very very long time. To the problem, it seems to come from a specific message that won't download and it stops the iPhone e-mail app in it's tracks. It's been on and off again for two weeks now and getting frustrating.
     
  11. moldy lunchbox macrumors 6502a

    moldy lunchbox

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    Sep 9, 2010
    Location:
    Raleigh, NC
  12. walds11 thread starter macrumors 6502a

    Joined:
    May 30, 2010
    Location:
    Philly, PA
    #13
    Well, I got a response from yahoo. I followed the steps and unfortunately, my yahoo mail still does not work on my iPhone :(

    "Thank you for writing to Yahoo! Mobile Tech Support.

    I understand that you are having an issue downloading emails on your
    iPhone. I apologize for the inconvenience this may have caused you, and
    I am glad to assist you with your concern.

    I've performed some maintenance on the server side of your account which
    should resolve the problem. In order to make sure these changes take
    effect, please remove your Yahoo! account from your phone, turn the
    phone off and back on, and then re-add your Yahoo! account.

    To set up your Yahoo! Mail on your iPhone, you will need to utilize the
    Yahoo! Mail option provided on your iPhone. To do this, please take the
    following steps:

    1. Select the "Settings" widget.

    2. Select the "Mail" option.

    3. Select the "Add Account" option.

    4. Select the "Yahoo! Mail" option.

    5. Enter your name or the account name under "Name."

    6. Enter your Yahoo! email address under "Address." Please make sure to
    include your domain name (example, 1234@yahoo.com).

    7. Enter your password.

    8. Enter a description of the account you are setting up.

    Your Yahoo! Mail should connect and set up correctly. If you find that
    you are encountering an issue adding your Yahoo! Mail account, please
    let us know the following information so that we can assist you:

    - The exact error message you are receiving on your iPhone when you
    attempt to access your mail

    - What security update are you currently using on your iPhone (current
    is 3.1.3)

    I hope this helps. Please let me know if you continue to have problems,
    and I'll be happy to assist you.

    If you have other questions or concerns regarding the Yahoo! Mobile
    service, kindly let us know. We will be more than happy to assist you
    again.

    Thank you again for contacting Yahoo! Mobile Tech support."
     
  13. vitzr macrumors 68030

    vitzr

    Joined:
    Jul 28, 2011
    Location:
    California
    #14
    Well I'm not surprised, that's the same response I got from them. Same result as well. Thankfully I have Gmail.
     
  14. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
  15. JMPATLANTA macrumors member

    Joined:
    Aug 6, 2011
    #16
    Possible fix

    Ok, I got mine to working today. Here's what I did.
    All my other folders in my account would show up on my iPhone except for the Inbox.
    1) Open Yahoo Mail on PC, find a recent email and remember person's name it was from or their e-mail address.
    2) Open Inbox on your iPhone and pull down the Search Inbox at top and start typing in that person's name.
    3) Hopefully when you do this the log-jam will be broken and you can hit cancel and all of your e-mail will show up in your Inbox.

    To be honest, I am not 100% certain this is a problem with Yahoo mail but could be an issue with how Apple cache's account info to make the experience faster and more seamless to end-users.
     
  16. walds11 thread starter macrumors 6502a

    Joined:
    May 30, 2010
    Location:
    Philly, PA
    #17
    No dice. The problem is my inbox is showing emails only from 6/17/2011. When I try to search for an email after that date in my iPhone inbox, I get this message..."no results found on server.". Something is hung up in there. I am almost ready to delete my stupid yahoo account forever, but I've had it since the late 1990s.

     
  17. maril1111 macrumors 68000

    maril1111

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    Mar 14, 2010
    Location:
    Denmark
  18. ESPN macrumors regular

    Joined:
    Jun 12, 2011
    #19
    Dude

    You have to get with the times and use Gmail.
     
  19. mpossoff macrumors 68020

    Joined:
    Mar 21, 2010
    Location:
    Philadelphia
    #20
    Yeah gmail is so much better.
     
  20. walds11 thread starter macrumors 6502a

    Joined:
    May 30, 2010
    Location:
    Philly, PA
    #21
    It started working all of a sudden last night. Yeah! I didn't realize how much I missed it!
     
  21. kazmac macrumors 601

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    Stuck in an early 70s giallo
    #22
    yes I'm having problems

    on my desktops both at work (Windows XP and home Mac Snow Leopard both Firefox and Safari running SL).

    Very, very frustrating.

    Since my iPhone has been set up to Yahell email for years now I haven't seen the same issues as on the computers. Glad it's working for you now OP.
     
  22. warburg macrumors 6502a

    Joined:
    Jul 27, 2008
    #23
    Yahoo Performing Upgrade

    Yahoo is "upgrading" its mail site. The present interface is a beta version and there are all sorts of glitches. One I find especially annoying is when I send Word files as attachments they are received in a Text Edited or in other formats and are difficult or impossible for the recipient to open. :(
     

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