Is Apple really expecting my old bottom casing back?!

Discussion in 'MacBook' started by iParis, Sep 15, 2013.

  1. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #1
    So a little less than two weeks ago I ordered a new bottom for my mid 2010 MacBook as per the replacement program. It makes sense they'd ask for the old one back since if I took it to the Genius Bar they'd take it, it just didn't click in my head and I never read any of the documents, kind of just replaced it as soon as I got it. Now reading the documents I see they wanted me to return it within 10 days to USPS. If they reallllly want me to I will, but say I don't. What will happen? Will the Apple police come to my house kicking down my door like I have a prototype iPhone? Will they charge me? If so, how? I have no card on file with them.

    Any input is much appreciated, thank you!
     
  2. Mnowell69 macrumors regular

    Mnowell69

    Joined:
    Jul 4, 2013
    Location:
    Bedford, UK
    #2
    It says what they will hold the money on your registered form of payment through your itunes account until they receive the old cover back. If they dont receive the old cover they will charge you. Not sure if they ACTUALLY will follow thru with this cos i got scared and sent back the old cover....:eek:
     
  3. Joacim macrumors newbie

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    Sweden
  4. old-wiz macrumors G3

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  5. iParis thread starter macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #5
    What if you don't have a registered form of payment on iTunes?

    How long ago was it and nothing happened?

    It's already been 10 days since I realized I should have sent it back and I had just originally intended on keeping it before finding out they want you to send it back.
     
  6. Mnowell69 macrumors regular

    Mnowell69

    Joined:
    Jul 4, 2013
    Location:
    Bedford, UK
    #6
    I imagine they can't do anything, at least until you register a form of payment, but how long is their memory? Problem was that i had registered a form of payment and didn't want to lose any money. :)

    At least i got a free screwdriver and some nice new screws worth a few pence.
     
  7. slomo86 macrumors member

    slomo86

    Joined:
    Jul 30, 2008
    Location:
    Turkey
    #7
    I got mine replaced back in Nov of 2011. I never set it back and haven't been billed. After seeing this post I got curious to see what the repair status was and checked their website and the attached screen shot is what I got... :D
     
  8. iParis thread starter macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #8
    Screenshot?
     
  9. slomo86 macrumors member

    slomo86

    Joined:
    Jul 30, 2008
    Location:
    Turkey
    #9
    Woops sorry I was at work, I guess it didn't upload... here it is.
     

    Attached Files:

  10. Jschultz macrumors 6502a

    Jschultz

    Joined:
    Mar 14, 2005
    Location:
    Chicago, IL
    #10
    Is there any reason you guys wouldn't send it back? I live mere blocks from a post office, so even my lazy self doesn't mind. :D

    A related question - I just swapped my new bottom casing on today via this great program - what are the chances of having this happen again? It took 3.5 years for it to start peeling, and I'd hate to have it happen again, since a new case outside of warranty is $150.

    Now if I could only get them to replace the top casing that's cracked by the hinges...
     
  11. Mnowell69 macrumors regular

    Mnowell69

    Joined:
    Jul 4, 2013
    Location:
    Bedford, UK
    #11
    They will replace a cracked top case on a machine less than 5 years old.
     
  12. madmacfan macrumors 6502

    Joined:
    Feb 19, 2012
    Location:
    London, United Kingdom
    #12
    Apple will replace the screen lid/ top casing if it's cracking around the hinges. I took mine in back in june, and they replaced the screen lid free of charge. Book a genius appointment at your local apple store and get it repaired free while you still can.
     
  13. Jschultz macrumors 6502a

    Jschultz

    Joined:
    Mar 14, 2005
    Location:
    Chicago, IL
    #13
    Nice! At this rate, I may be able to warranty myself in to a brand new looking late '09 Macbook by the time I'm done. :D
     

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