Is Apple replacing rMBP with dead pixles?

Discussion in 'MacBook Pro' started by jonfarr, Oct 2, 2012.

  1. jonfarr macrumors 6502a

    jonfarr

    Joined:
    Jun 29, 2012
    Location:
    Portland
    #1
    Just noticed one today on my rMBP. I have applecare, just wondering if they would replace for a dead pixel if it is noticeable, or if I would be wasting my time trying?
     
  2. iAppl3Fan macrumors 6502a

    iAppl3Fan

    Joined:
    Sep 8, 2011
    #2
    If you're in your return period, just return/exchange it for another one.
     
  3. jonfarr thread starter macrumors 6502a

    jonfarr

    Joined:
    Jun 29, 2012
    Location:
    Portland
    #3
    I ordered it like 3 days after launch, pretty sure I am out of the return window.
     
  4. Irock619 macrumors 68000

    Irock619

    Joined:
    Sep 16, 2011
    Location:
    San Francisco, CA
    #4
    Call and ask your local apple store. If they say yes then make an appointment.
     
  5. iAppl3Fan macrumors 6502a

    iAppl3Fan

    Joined:
    Sep 8, 2011
    #5
    I recall reading in macrumors somewhere that it usually takes 3 or 4 pixels before they replace. I don't know if that holds true for the retina but then again you can argue that its pixel double. Best bet is to make an appointment and see what the Genius say.
     
  6. jonfarr thread starter macrumors 6502a

    jonfarr

    Joined:
    Jun 29, 2012
    Location:
    Portland
    #6
    Thanks for the advice guys. I will take it in.
     
  7. nanolife macrumors 6502

    nanolife

    Joined:
    Sep 20, 2011
    Location:
    Pasadena
    #7
    A friend replaced his rMBP after 2 months because of a single dead pixel. He called the AppleCare and told them there were 7 dead pixels right in the middle of the screen.

    They replaced it just fine.
     
  8. jonfarr thread starter macrumors 6502a

    jonfarr

    Joined:
    Jun 29, 2012
    Location:
    Portland
    #8
    He called and shipped it to them? Or took it to a store? Mine was BTO.
     
  9. nanolife macrumors 6502

    nanolife

    Joined:
    Sep 20, 2011
    Location:
    Pasadena
    #9
    He called and shipped it to them. It took 15 days to receive the new one because of the 16gb ram upgrade.
     

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