is comcast screwing me? help sending mail.

Discussion in 'Mac Basics and Help' started by lord patton, Feb 7, 2008.

  1. lord patton macrumors 65816

    lord patton

    Joined:
    Jun 6, 2005
    Location:
    Chicago
    #1
    New problem appeared today. I sent an email to a client whose address is xxx@comcast.net. It got bounced back as spam. I attempted to get it removed from comcast's blacklist to no avail. They said:

    "You have been blocked from emailing the Comcast network because we have determined that you are sending email from a dynamic/residential IP within the Comcast domain. Comcast does not allow subscribers to send email from a mail server other than smtp.comcast.net. All mail should be sent through Comcast's mail server."

    Ok, so here's my scenario. I use comcast for internet access, but I do not use their email. I have my own domain and I host through lunarpages. Apple Mail connects to lunarpages.

    Up until yesterday, this client was receiving emails. So did comcast just recently flag me? Is there a workaround short of using comcast's mail servers? And is that even an option? I'm not changing my email address—I have my own domain for a reason.

    Any help greatly appreciated.
     
  2. webgoat macrumors 6502a

    webgoat

    Joined:
    Sep 20, 2007
    Location:
    Austin, TX
    #2
    i hate comcast with a passion... i almost wish cable companies weren't government granted monopolies and dozens of companies came tearing up the streets laying cable everywhere...
     
  3. kuebby macrumors 68000

    kuebby

    Joined:
    Jan 18, 2007
    Location:
    SFV
    #3
    I can't really speak to your technical question, though I will say that Comcast is probably within their rights to restrict you, telecom companies seem to be able to do anything they want.

    I just wanted to add that as a fellow Comcast customer I recommend switching services rather than dealing with them, it's just easier.
     
  4. lord patton thread starter macrumors 65816

    lord patton

    Joined:
    Jun 6, 2005
    Location:
    Chicago
    #4
    does this mean that someone with comcast internet can't use gmail, either? Nothing but comcast?

    I guess I'll have to dig into comcast's faqs, but can I send through their smpt server but still have my personal domain email be the "sent from" address that a client sees?
     
  5. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #5
    I suggest that you move to Gmail, set up your lunarpages account there (as a sent from), and use that from now on. Or: You could see if you could use SSL on your mail server (blocks IP info); You could also use Comcast's outgoing server without causing problems to your email; You could move your domain's email handling to Gmail, and never have this problem again, ever.

    TEG
     
  6. lord patton thread starter macrumors 65816

    lord patton

    Joined:
    Jun 6, 2005
    Location:
    Chicago
    #6
    Enabling SSL looks like the easiest way to go. I'm not sure I understand the other options. Is there a good resource to learn the basics of such things? I understand my Mac pretty well, now, but networking looks like voodoo to me.:eek:
     
  7. lord patton thread starter macrumors 65816

    lord patton

    Joined:
    Jun 6, 2005
    Location:
    Chicago
    #7
    So recipients would see my adam at melodicmovement dot com address and as such would respond to that address?
     
  8. tefleming macrumors 6502

    Joined:
    Oct 13, 2006
    Location:
    ATL
    #8
    Yes, ftw.




    Use SSL and it should be fine. Surprised your host didn't make you do this (or did you just let Mail "autoconfigure" your account?)
     
  9. ravenvii macrumors 604

    ravenvii

    Joined:
    Mar 17, 2004
    Location:
    Melenkurion Skyweir
    #9
    I use gmail's outgoing email server, as well as my university's outgoing email server, with no problems. I am also on Comcast.

    EDIT: Oh, I do have SSL enabled on both, so guess that explains why it works fine.
     
  10. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #10
    Yes. The outgoing mail server has nothing to do with your address.

    Gmail for domain would be the thing I was talking about changing your mail handling to. It is an awesome that Google now offers for anyone's domain.

    TEG
     
  11. lord patton thread starter macrumors 65816

    lord patton

    Joined:
    Jun 6, 2005
    Location:
    Chicago

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