Is dock connector damage under warranty?

[metzy25]

My dock connector on my iPhone 4s I screwed, the charger on it doesn't go all the way in and the pics in the dock are all messed up, but I haven't done one thing to screw it up. Is this covered under apples warranty?

 

[EricNau]

It will (should) be covered if they determine the cause was a manufacturing defect.

Although, I must admit, unless it was broken out-of-the-box, I really fail to see how it couldn't be due to accidental damage in one way or another.

As an aside, have you tried a different cable?

 

[metzy25]

It will (should) be covered if they determine the cause was a manufacturing defect.

Although, I must admit, unless it was broken out-of-the-box, I really fail to see how it couldn't be due to accidental damage in one way or another.

As an aside, have you tried a different cable?

Yes I've tried 3 different ones. Honestly I haven't done one thing to it, there's nothing else wrong with my phone, and I'm not trying to get a refurb. It's been gettin worse slowly over time.

 

[lordofthereef]

It will (should) be covered if they determine the cause was a manufacturing defect.

Although, I must admit, unless it was broken out-of-the-box, I really fail to see how it couldn't be due to accidental damage in one way or another.

As an aside, have you tried a different cable?

I know this was a known problem with the EVO for Sprint... the contacts would break right off. Not sure I have heard of it happening with the iPhone though.

 

[Shenaniganz08]

yes it is covered under warranty, speaking from experience when something damaged the pins on my old 3G, they replaced it.

One thing to do is make sure you take a look at your accessories before you plug it into your new phone, to make sure none of them are causing you to have bent pins. I imagine that apple keeps track of the cause of why you needed a replacement (they usually put a one liner of the cause) but I don' think they will be too happy if you try and go in again for the same reason.