Is dot mac hosting slow for everyone?

Discussion in 'Web Design and Development' started by Spanky Deluxe, Sep 21, 2007.

  1. Spanky Deluxe macrumors 601

    Spanky Deluxe

    Mar 17, 2005
    London, UK
    I've been considering moving my hosting to dot mac for a while now since I pay a small fortune for my site at the moment and I've been planning on scaling it back for ages now.

    I recently completed a design using iWeb for my girlfriend's mother and my only complaint is that Apple's dot mac servers on which I'm hosting it at the moment appear to be stone age slow! Its a horrible advertisement for Apple and really makes a page look like its loading over a modem connection rather than the 8mb line I'm actually on.

    Is it slow for everyone else?

    Edit: Even Apple's demonstration dot mac site is painfully slow to load and that's what they're using to sell it!
  2. ChicoWeb macrumors 65816


    Aug 16, 2004
    Seems that way to me. I can't think of a time I went to one and it loaded quickly.
  3. aristobrat macrumors G5

    Oct 14, 2005
    I've not noticed mine to be unreasonably slow, but I'm in the US. Are you in Europe? I've heard it's pretty slow over there.
  4. MrSmith macrumors 68040


    Nov 27, 2003
    When I access from the Finder it's slow. When I access my webpage it's quick enough.
  5. sananda macrumors 68020

    May 24, 2007

    yes it is slow in european countries. check this out:
  6. AdeFowler macrumors 68020


    Aug 27, 2004
    Yes, as sananda says, the slowness is a european thing. Please report the problem to Apple support - hopefully they'll fix it.
  7. Spanky Deluxe thread starter macrumors 601

    Spanky Deluxe

    Mar 17, 2005
    London, UK
    *grown* That really sucks. I'm going to submit a support ticket about this because it really is rather rubbish. By the looks of that thread sananda linked to, Apple are working on this. I really hope they fix this fast though.
  8. tellme macrumors newbie

    Sep 11, 2007

    I am a regular poster to the thread in question and have sent dozens of e-mails to Apple .Mac support asking them to resolve the issue. I first made contact with them on the 3 September 2007.
    I have asked them to cancel my account and return my money. They will not even reply to my e-mail.
    If you are from Europe


    Apples latest reply follows:

    I understand that it has been a few weeks now that you have reported this issue to us.

    I am sorry for all the frustation this issue has caused and I sincerely apologize for any inconvenience.

    We are still working toward a resolution for the issue you have reported. As of today, I can not make any comments on what Apple intend to do and unfortunately I cannot give you any time frame for a resolution.

    Be assure that I would love to give you good news but as this time, it is not possible.

    I appreciate your patience.

    Again I apologize for all inconvenience this issue is causing to you."

    All the best

    Conned by Apple
  9. arkitect macrumors 603


    Sep 5, 2005
    Bath, United Kingdom
    You'd think they would be working on a "fix" — but so far so bad — of course I am still getting billed full price for renewal next month…

    I have complained/notified/queried etc etc but to no avail…

    The European (all service provided outside USA?) service is crap and sloooow.

    Why don't I just cancel? I ask myself… but I have used the damn address for so many things the past 5+ years I can't think about hunting them all down. :eek:
  10. northernmunky macrumors 6502a


    Jan 19, 2007
    London, Taipei
    Yup, I'm based in Asia for the moment and still staring at the spinning beachball of doom...
  11. weg macrumors 6502a


    Mar 29, 2004
    Are you sure it's not my Avatar? ;-)
  12. jamwin macrumors newbie


    Sep 25, 2007
    Taken and taken

    I was so taken by my new iMac after years of using PCs that I blindly assumed .Mac would also be superior...well I was taken in a different way.

    I'm in Canada and I can tell you that it is slow - be it for web gallery or iWeb created sites, it is not unuseable but much slower than other options. I just moved from hosting at, and at first I thought it was slower because the html generated by iWeb was I stripped the pages down to plain as they can get with no animation and no large graphics...and it still crawls.

    I can put up with it for the rest of the year, but I'll look around in 11 months if it doesn't improve. People won't use it if it sucks, so that will be the end of it.
  13. sammyman macrumors 6502a

    Mar 21, 2005
    Its seems really slow to me, and I am about a half hour away from Cupertino here in California.

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