Is dot mac hosting slow for everyone?

Discussion in 'Web Design and Development' started by Spanky Deluxe, Sep 21, 2007.

  1. Spanky Deluxe macrumors 601

    Spanky Deluxe

    Joined:
    Mar 17, 2005
    Location:
    London, UK
    #1
    I've been considering moving my hosting to dot mac for a while now since I pay a small fortune for my site at the moment and I've been planning on scaling it back for ages now.

    I recently completed a design using iWeb for my girlfriend's mother and my only complaint is that Apple's dot mac servers on which I'm hosting it at the moment appear to be stone age slow! Its a horrible advertisement for Apple and really makes a page look like its loading over a modem connection rather than the 8mb line I'm actually on.

    Is it slow for everyone else?

    Edit: Even Apple's demonstration dot mac site is painfully slow to load and that's what they're using to sell it!
     
  2. ChicoWeb macrumors 65816

    ChicoWeb

    Joined:
    Aug 16, 2004
    Location:
    California
    #2
    Seems that way to me. I can't think of a time I went to one and it loaded quickly.
     
  3. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #3
    I've not noticed mine to be unreasonably slow, but I'm in the US. Are you in Europe? I've heard it's pretty slow over there.
     
  4. MrSmith macrumors 68040

    MrSmith

    Joined:
    Nov 27, 2003
    #4
    When I access from the Finder it's slow. When I access my webpage it's quick enough.
     
  5. sananda macrumors 68020

    Joined:
    May 24, 2007
    #5

    yes it is slow in european countries. check this out: http://discussions.apple.com/thread.jspa?threadID=1081404&tstart=0
     
  6. AdeFowler macrumors 68020

    AdeFowler

    Joined:
    Aug 27, 2004
    Location:
    England
    #6
    Yes, as sananda says, the slowness is a european thing. Please report the problem to Apple support - hopefully they'll fix it.
     
  7. Spanky Deluxe thread starter macrumors 601

    Spanky Deluxe

    Joined:
    Mar 17, 2005
    Location:
    London, UK
    #7
    *grown* That really sucks. I'm going to submit a support ticket about this because it really is rather rubbish. By the looks of that thread sananda linked to, Apple are working on this. I really hope they fix this fast though.
     
  8. tellme macrumors newbie

    Joined:
    Sep 11, 2007
    #8
    Hi

    I am a regular poster to the thread in question and have sent dozens of e-mails to Apple .Mac support asking them to resolve the issue. I first made contact with them on the 3 September 2007.
    I have asked them to cancel my account and return my money. They will not even reply to my e-mail.
    If you are from Europe

    DO NOT EVEN THINK ABOUT JOINING THIS RUBBISH SERVICE.

    Apples latest reply follows:

    I understand that it has been a few weeks now that you have reported this issue to us.

    I am sorry for all the frustation this issue has caused and I sincerely apologize for any inconvenience.

    We are still working toward a resolution for the issue you have reported. As of today, I can not make any comments on what Apple intend to do and unfortunately I cannot give you any time frame for a resolution.

    Be assure that I would love to give you good news but as this time, it is not possible.

    I appreciate your patience.

    Again I apologize for all inconvenience this issue is causing to you."


    All the best

    Conned by Apple
     
  9. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #9
    You'd think they would be working on a "fix" — but so far so bad — of course I am still getting billed full price for renewal next month…

    I have complained/notified/queried etc etc but to no avail…

    The European (all service provided outside USA?) service is crap and sloooow.

    Why don't I just cancel? I ask myself… but I have used the damn @mac.com address for so many things the past 5+ years I can't think about hunting them all down. :eek:
     
  10. northernmunky macrumors 6502a

    northernmunky

    Joined:
    Jan 19, 2007
    Location:
    London, Taipei
    #10
    Yup, I'm based in Asia for the moment and still staring at the spinning beachball of doom...
     
  11. weg macrumors 6502a

    weg

    Joined:
    Mar 29, 2004
    Location:
    nj
    #11
    Are you sure it's not my Avatar? ;-)
     
  12. jamwin macrumors newbie

    jamwin

    Joined:
    Sep 25, 2007
    Location:
    Canada
    #12
    Taken and taken

    I was so taken by my new iMac after years of using PCs that I blindly assumed .Mac would also be superior...well I was taken in a different way.

    I'm in Canada and I can tell you that it is slow - be it for web gallery or iWeb created sites, it is not unuseable but much slower than other options. I just moved from hosting at domain-zone.net, and at first I thought it was slower because the html generated by iWeb was bulky...so I stripped the pages down to plain as they can get with no animation and no large graphics...and it still crawls.

    I can put up with it for the rest of the year, but I'll look around in 11 months if it doesn't improve. People won't use it if it sucks, so that will be the end of it.
     
  13. sammyman macrumors 6502a

    Joined:
    Mar 21, 2005
    #13
    Its seems really slow to me, and I am about a half hour away from Cupertino here in California.
     

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