Is Eventbrite reliable?

Discussion in 'Community Discussion' started by hajime, Mar 4, 2017.

  1. hajime macrumors 68030

    Joined:
    Jul 23, 2007
    #1
    Hello, anybody purchased tickets via Eventbrite? Are they reliable? I am a bit concerned about giving credit card information to unknown company.
     
  2. Bart Kela, Mar 4, 2017
    Last edited: Mar 4, 2017

    Bart Kela macrumors 6502a

    Bart Kela

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    #2
    Eventbrite has been operating for over ten years and I attend perhaps an average of two or three Eventbrite events per year (some paid, some free) and have never had any problems.

    Of course, as one person, I am not a statistically significant sample size (nor would any level of response you get from MacRumors be statistically significant), but if this service was really dodgy, you probably would have already read about it in the tech news headlines.

    Eventbrite was an early pioneer in this market space and still has a strong presence despite newer competition, so I figure they are doing something right. I think my own employer uses Eventbrite for some of our events. I see regular Eventbrite listings for other local organizations (I live in Silicon Valley) and as far as I can tell, Eventbrite is a legitimate event ticketing operation.

    Just my opinion, of course.

    Good luck.
     
  3. vrBrew Suspended

    vrBrew

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    #3
    They are a middle man site. They get a fee for connecting. If possible, I would purchase directly from the venue.
     
  4. Bart Kela macrumors 6502a

    Bart Kela

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    #4
    Not always.

    They also provide ticketing services for free events where they get nothing. Many Eventbrite events do not have ticketing options from the venue operator.

    If you have the option of purchasing directly from the venue operator, it is certainly a good option, but that is not always available.
     
  5. vrBrew Suspended

    vrBrew

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    #5
    That's why I said, if possible. If it isn't possible then you can pay their middleman fee.
     
  6. Bart Kela macrumors 6502a

    Bart Kela

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    #6
    Yeah, however you didn't address the reliability aspect of the OP's original inquiry.
     
  7. AlliFlowers Contributor

    AlliFlowers

    Joined:
    Jan 1, 2011
    Location:
    L.A. (Lower Alabama)
    #7
    They also do ticketing for small local events. Very dependable. I use them often.
     
  8. monkeyfun14 macrumors newbie

    monkeyfun14

    Joined:
    Mar 4, 2017
    #8
    I've attended many Eventbrite events over the years and the service is legit.

    As far as I can tell, they focus on smaller, simpler ticketing scenarios versus events with detailed reserved seating charts or complicated menus of sub-events (seminars, breakout sessions, etc.).

    Eventbrite is better suited for things like job fairs, art/wine festivals, community events, etc. where a specific seat does not have to be assigned, basically general admission events.

    Events that take place in a seated facility are generally handled by the venue's preferred ticket vendor, not Eventbrite although I'm sure Eventbrite occasionally does some middle man work (maybe zoned admission). For sure, they are not handling reserved seating events at major venues like football stadiums, baseball parks, concert halls, etc.
     
  9. hajime thread starter macrumors 68030

    Joined:
    Jul 23, 2007
    #9
    I have attended some free events that I registered through them. No problem. Haven't paid Meetup event via Eventbrite though.
     
  10. ItsNotaTumor macrumors member

    ItsNotaTumor

    Joined:
    Sep 15, 2016
    #10
    I use them all the time and the app works great.
     

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