Maybe it is just me. But, Apple has turned into Best Buy! Arrogant sales associates, crappy customer service and you dread when you have to deal with them! I have been on the phone for 1 hour and 22 minutes because my phone will not keep a charge. No apple store near me and when i did live near a store, they were just like dealing geek squad, all the did was try to feed you a line of BS and get you out of the store. I hate dealing with them. But, there is no alternative know. Shame on them for what they have become!I used to praise their customer service and products. Now I DESPISE them!