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Ruffian829

macrumors 6502
Original poster
Jun 17, 2008
319
2
I am trying to "rent" a movie off of iTunes and it started out with 3 HOURS to download and just went up to 5!! Of course, had I known this ahead of time, I would not have bothered.
I rented a movie last summer I remember and I remember being able to watch it very quickly- I'm guessing it took like 15 min to download then. What gives? My macbook is about a year and a half old (wow, I almost just wrote that it is under a year... I can't believe i've had it for this long already!) and I dont think that I've cluttered it up with stuff (I know on windows that would be a big factor - is that the same with a mac?)
whyyyy is it going sooo slow to download this movie?? Could it be iTunes???

ps: I remember purchasing some TV shows a few months back and they downloaded very quickly, in minutes. When I subscribed to a TV series last week, they each took over an hour to download...
 
It's all a matter of your internet speed. Are you sure you're not running some file sharing app in the background or something else that's using your internet bandwidth?

I just rented an HD flick on my Apple TV and it was ready to start watching in about two minutes.
 
I dont have any file sharing programs... I restarted my laptop and its gone up to 20 hours and it keeps going up...
:(
the only real thing I can think of is that I put those tv shows on my computer recently - maybe they've took up too much room (how can I tell how much space I have??)
BUT the internet for EVERYTHING else is working fine, not slow at all.
I'm on a cable modem I'm not sure the exact speed or anything but its not like I have dial-up or DLS.
34 hours now... this is redic.
I'm not sure what you mean by my ISP has throttled some ports??
 
After some googling it seems that this is a much complained of problem
with iTunes- shame on apple for not doing anything about this and not providing fair notice that a movie dl could likely take a day!! I know it's only like three dollars but I am so going to fight for a refund.
Really, really dissapointed in apple right now!
 
After some googling it seems that this is a much complained of problem
with iTunes- shame on apple for not doing anything about this and not providing fair notice that a movie dl could likely take a day!! I know it's only like three dollars but I am so going to fight for a refund.
Really, really dissapointed in apple right now!

You won't need to fight probably. Every time I've reported a problem with a purchase or rental they've refunded me no questions asked. I reported an issue with one track on an album once and they refunded the entire album.

Just FYI
 
If you're running windows on your macbook maybe it got a virus?
Is anything else slow?

No I don't run windows and nothing else is slow at all. The rest of the Internet seems to be running fine and a normal speed. Like I said after googling there seems to be a fair amount of complaints of the same thing happening all where people were on fast internets with nothing else
causing a problem. To be honest I was surprised whenthe tv episodes were taking two-four hours to download but I just ignored it as I did not need them instantly.
I don't have any file sharing programs, and very little 3party apps and the ones that I have are like Circus Ponies Notebook, Omni graffle, screniver, etc - I do not download anything that would be suspect.
I paused and restartes the dl and restartes my laptop when it went to over 20 hours I canceled the download. I ended up going out and just purchasing the movie so I could watch it. Oh well
I'll check my Internet speed via that link when I can- I'm away for the weekend now until Tuesday with NO internet (and only E network on my iPhone, it's a tough life lol ;-)) but I can assure u that we have cable Internet, nothing can explain 20+ hours to download other than dial-up! I checked apple's download speed thing on their website and they said that even on the slowest broadband it would take 4-5 hours and that you cannot dl movies on dial-up. There is no way around the fact that the speeds don't make sense and I'm getting the impression it's on apple's side.
 
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