Is it me or is it iTunes?

Discussion in 'Mac Apps and Mac App Store' started by Ruffian829, Feb 13, 2010.

  1. Ruffian829 macrumors 6502

    Joined:
    Jun 17, 2008
    #1
    I am trying to "rent" a movie off of iTunes and it started out with 3 HOURS to download and just went up to 5!! Of course, had I known this ahead of time, I would not have bothered.
    I rented a movie last summer I remember and I remember being able to watch it very quickly- I'm guessing it took like 15 min to download then. What gives? My macbook is about a year and a half old (wow, I almost just wrote that it is under a year... I can't believe i've had it for this long already!) and I dont think that I've cluttered it up with stuff (I know on windows that would be a big factor - is that the same with a mac?)
    whyyyy is it going sooo slow to download this movie?? Could it be iTunes???

    ps: I remember purchasing some TV shows a few months back and they downloaded very quickly, in minutes. When I subscribed to a TV series last week, they each took over an hour to download...
     
  2. Nugget macrumors 65816

    Nugget

    Joined:
    Nov 24, 2002
    Location:
    Houston Texas USA
    #2
    It's all a matter of your internet speed. Are you sure you're not running some file sharing app in the background or something else that's using your internet bandwidth?

    I just rented an HD flick on my Apple TV and it was ready to start watching in about two minutes.
     
  3. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #3
    Server trouble on Apple's side or maybe your ISP has throttled some ports?
     
  4. Ruffian829 thread starter macrumors 6502

    Joined:
    Jun 17, 2008
    #4
    I dont have any file sharing programs... I restarted my laptop and its gone up to 20 hours and it keeps going up...
    :(
    the only real thing I can think of is that I put those tv shows on my computer recently - maybe they've took up too much room (how can I tell how much space I have??)
    BUT the internet for EVERYTHING else is working fine, not slow at all.
    I'm on a cable modem I'm not sure the exact speed or anything but its not like I have dial-up or DLS.
    34 hours now... this is redic.
    I'm not sure what you mean by my ISP has throttled some ports??
     
  5. Ruffian829 thread starter macrumors 6502

    Joined:
    Jun 17, 2008
    #5
    After some googling it seems that this is a much complained of problem
    with iTunes- shame on apple for not doing anything about this and not providing fair notice that a movie dl could likely take a day!! I know it's only like three dollars but I am so going to fight for a refund.
    Really, really dissapointed in apple right now!
     
  6. mcruzader macrumors regular

    Joined:
    Sep 10, 2008
  7. Darth.Titan macrumors 68030

    Darth.Titan

    Joined:
    Oct 31, 2007
    Location:
    Austin, TX
    #7
    You won't need to fight probably. Every time I've reported a problem with a purchase or rental they've refunded me no questions asked. I reported an issue with one track on an album once and they refunded the entire album.

    Just FYI
     
  8. chipandtoast macrumors member

    Joined:
    Nov 14, 2009
    Location:
    Wisconsin
    #8
    If you're running windows on your macbook maybe it got a virus?
    Is anything else slow?
     
  9. Ruffian829 thread starter macrumors 6502

    Joined:
    Jun 17, 2008
    #9
    No I don't run windows and nothing else is slow at all. The rest of the Internet seems to be running fine and a normal speed. Like I said after googling there seems to be a fair amount of complaints of the same thing happening all where people were on fast internets with nothing else
    causing a problem. To be honest I was surprised whenthe tv episodes were taking two-four hours to download but I just ignored it as I did not need them instantly.
    I don't have any file sharing programs, and very little 3party apps and the ones that I have are like Circus Ponies Notebook, Omni graffle, screniver, etc - I do not download anything that would be suspect.
    I paused and restartes the dl and restartes my laptop when it went to over 20 hours I canceled the download. I ended up going out and just purchasing the movie so I could watch it. Oh well
    I'll check my Internet speed via that link when I can- I'm away for the weekend now until Tuesday with NO internet (and only E network on my iPhone, it's a tough life lol ;-)) but I can assure u that we have cable Internet, nothing can explain 20+ hours to download other than dial-up! I checked apple's download speed thing on their website and they said that even on the slowest broadband it would take 4-5 hours and that you cannot dl movies on dial-up. There is no way around the fact that the speeds don't make sense and I'm getting the impression it's on apple's side.
     

Share This Page