Is it normal that I have well over 10 GB of diagnostic logs?

Discussion in 'iOS 10' started by comics addict, Aug 11, 2016.

  1. comics addict macrumors 6502a

    Joined:
    Feb 16, 2013
    #1
    I have only been running the public beta since last week when PB 3 was released and ever since then my iPhone's available storage has been going down like crazy. I have had diagnostic logs take well over 10 GB of space on my iPhone since running the beta. Thank goodness my iPhone is 64GB model. The thing is I have always enabled the share diagnostics info with both Apple and developers but it's never gotten this crazy. Tried disabling sharing diagnostics and turning it back on didn't do anything. Is there any way of deleting old logs?
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    Sync with iTunes and it should goes away afterwards. My guess.
     
  3. comics addict thread starter macrumors 6502a

    Joined:
    Feb 16, 2013
    #3
    Tried it as well but it didn't get rid of it.
     
  4. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #4
    I wonder how you figure out diagnostic logs taking up 10 GB?
     
  5. comics addict thread starter macrumors 6502a

    Joined:
    Feb 16, 2013
    #5
    Simple, the discrepancy between my apps and data my phone which always have it hovered between 9 to 12 GB before upgrading to the public beta.
     
  6. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #6
    But you know, other than app data, music, picture, video etc, system files also take spaces. Those are not counted as any of them. My photo library is 20GB huge but icloud library has only 16GB. I also wonder where those 4GB go to.
     
  7. comics addict thread starter macrumors 6502a

    Joined:
    Feb 16, 2013
    #7
    I use the optimize storage so I would trust that I do not have my full library locally. My apps don't seem that drastically different from before updating. However my available space is drastically reduced compared to running iOS 9. My iPad also has diagnostics enabled and it doesn't seem to hoard that much space. I can also verify that it doesn't have as many logs as my iPhone running the beta.
     
  8. zemaker macrumors regular

    Joined:
    Nov 25, 2011
    #8
    Unfortunately the only way is to do a full format and restore from a back up...that is the only way I have found and it worked for me.
     
  9. nerdriot macrumors regular

    nerdriot

    Joined:
    May 16, 2015
    #9
    I had the same issue, and restoring as new didn't work either. It's done this for me since the first PB.
     
  10. comics addict thread starter macrumors 6502a

    Joined:
    Feb 16, 2013
    #10
    Do any of you by any chance updated your Mac to sierra with iTunes 12.5? See if it deletes the logs from the idevice ? My Mac is running 10.11.6 with itunes 12.4.x something ( the last public build) where I can't even seem to backup my iPhone running iOS 10 either. Also it does backup all the logs to my Mac but won't delete any of it.
     
  11. silvetti macrumors 6502a

    silvetti

    Joined:
    Nov 24, 2011
    Location:
    Poland
    #11
    I have the same issue.
    It's clear that there is some weird going on with space as it just doesn't add up.
    Also on iTunes (I'm on El Capitan) I have the following when connecting my iPhone:
    1,11GB Photos / 596MB Documents&Data / 1.51GB Other

    Just restored as new (iphone 6s 16gb) on latest beta and this is what I got:
     

    Attached Files:

  12. comics addict thread starter macrumors 6502a

    Joined:
    Feb 16, 2013
    #12
    I have bitten the bullet and and upgrading my Mac to sierra beta in the hopes that syncing with it's version of iTunes will delete the logs from my phone. I am concerned with this fiasco since it just keeps on clogging my storage space every time I am filing a report via the feedback app. Between this issue of not properly deleting old logs and bugs within the feedback app I'm starting to regret testing out the public beta. One thing is to hunt down and report bugs to smooth the new software before release and another thing entirely is to having to grapple with bugs of the tools I am given to report on bugs. The irony isn't lost on me.
     
  13. alexmarchuk macrumors 6502a

    alexmarchuk

    Joined:
    Jun 28, 2007
    Location:
    New Jersey
    #13
    I don't see much discrepancy being on the latest dev beta.
     

    Attached Files:

  14. comics addict thread starter macrumors 6502a

    Joined:
    Feb 16, 2013
    #14
    Syncing with iTunes 12.5 didn't do any difference at all I can say
     

Share This Page