Is it possible to ask Apple to "reset" my iCloud account?

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by rsphotocreation, Nov 1, 2014.

  1. rsphotocreation macrumors newbie

    Joined:
    Feb 20, 2011
    #1
    Hello, I was on the phone the other day with an Apple Senior Advisor about problems on my iCloud account (safari history sync doesn't sync, I've got badges on reminders but I don't have reminders and so on...)

    He told me maybe my account was "corrupted", so the best solution would be to create a new iCloud account. The bad thing is that I have a @me.com address I want to keep and use. I don't want to get multiple account sync on my iPhone or Mac.

    I was wondering, is there a way to ask them to "reset" or "restore" my iCloud account, if I give them my password or whatever to proove that the account is mine and I want them to erase it.

    Of course if it's possible, I'll copy my contacts, calendars, mails, pages, numbers... from my Mac to and hard drive to save my data.

    Thanks
     
  2. impaler macrumors 6502

    Joined:
    Feb 20, 2006
    Location:
    FL

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