Is it time to call & complain regarding springboard resets?

Discussion in 'iPhone' started by gravytrain84, Oct 18, 2016.

  1. gravytrain84 macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #1
    The update yesterday did not fix the problem at all. It's happening more than ever for me. Verrrrrry annoying and causes me to miss photo opportunities because it'll respring when I hit camera button. It seems only a select few of us are having this problem so maybe they're defected??
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    What model iPhone?
    My 7 plus never had such crashes.
    You tried an iTunes restore and setup as new phone?
     
  3. iArneezy macrumors member

    iArneezy

    Joined:
    Sep 12, 2016
    Location:
    Arkansas
    #3
    It's happened to me a couple times using the camera also. Set up phone as new when I got this phone. Haven't updated to 10.0.3. I'll probably wait till 10.1 to update. Hopefully 10.1 fixes it?
     
  4. gravytrain84 thread starter macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #4
    going to try this when I get home today.. I called apple and that was their recommendation.

    Do I need to use iCloud Photo Library in order to recover all my photos if setting up as new phone?
     
  5. studIOS5 macrumors 6502a

    studIOS5

    Joined:
    Oct 14, 2011
    Location:
    Oregon, OH
    #5
    Yes you do
     
  6. Gathomblipoob macrumors 601

    Gathomblipoob

    Joined:
    Mar 18, 2009
    #6
    Same here. Currently running iOS 10.1 beta 4. Don't think it has happened on beta 4 yet.
     
  7. gravytrain84 thread starter macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #7
    So restoring probably won't fix my issue... I think I'll wait for 10.1
     
  8. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #8
    probably? did you even try it? you can't say it probably wont if you don't even try.
     
  9. Thor_1 macrumors 6502a

    Joined:
    Sep 18, 2016
    Location:
    Texas
    #9
    Please forgive this basic question, but what does it mean by a springboard reset?
     
  10. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #10
    Stop assuming and do a restore and setup as new.
    99% it's a software bug.
     
  11. gravytrain84 thread starter macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #11
    How do I get contacts and notes back if doing restore and setting up as new? Also, do I have to keep iCloud Photo Library on after I get my photos back on phone?
     
  12. iArneezy, Oct 18, 2016
    Last edited: Oct 18, 2016

    iArneezy macrumors member

    iArneezy

    Joined:
    Sep 12, 2016
    Location:
    Arkansas
    #12
    Go to your iCloud settings and make sure iCloud photo library, notes, and contacts are all toggled on. Also make sure your phone is backed up before doing a restore.

    Once you do a restore and set up as new, sign into your iCloud and you should get your contacts, notes, and photos back
     
  13. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #13
    You can transfer them back with iCloud.
    But if your iTunes backup contains software bugs you will continue to have the same issues if you don't want to setup as new.
     
  14. gravytrain84 thread starter macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #14
    Understood. Thanks. I'm backing up photos to iCloud now. 11GB to go.. :(

    Once I restore and get photos back, Will I be required to keep iCloud photo library on?
     
  15. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #15
    No, you can turn it off and keep what you have there.
     
  16. gravytrain84 thread starter macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #16
    Restored and no restarts yet... got all photos and contacts back. Thanks for all the help!

    When I click on my videos, they have to "load" before playing.. is that because they're on the cloud and not my device? How do I change that?
     
  17. Mxbzz macrumors 6502

    Joined:
    Jul 22, 2012
    #17
    I'd like to add that I'm having the same issue on my 6S and 7. The 6S was restored from a backup while the 7 was set up as new.

    The respringing happens a few times a day, only when trying to swipe down to see notifications or swiping from the left to see my widgets.
     
  18. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #18
    That's not the same issue.
    His would turn off and need an iTunes restore each time.
     
  19. gravytrain84 thread starter macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #19
    Damnit. It did it again. I'm gonna call apple again tomorrow and see what they recommend
     

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