is it worth getting a 24" imac with all the screen problems?

Discussion in 'iMac' started by h2009, May 24, 2008.

  1. h2009 macrumors member

    Oct 13, 2007
    Do you think i should wait before buying an Imac - all i keep reading about is the problems.
  2. dpaanlka macrumors 601


    Nov 16, 2004
    My roommate got a 24" iMac a few weeks ago. It's awesome, and has no problems yet. He loves it.
  3. hologram macrumors 6502

    May 12, 2007
    Well, that's what these forums are for.

    There are some threads about those who have problem-free iMacs, but most people post if they have a problem, not if they don't.
  4. Cudadown macrumors regular

    Dec 14, 2007
    What do you mean "all the screen problems"?

    I have a 24" iMac, perfect screen. I personally have 2 friends who have since bought a 24" iMac... both perfect screens. Where did this ridiculous rumor come from?
  5. JayLenochiniMac macrumors G5

    Nov 7, 2007
    New Sanfrakota
    These problems are overly exaggerated here, only made worse by the distractors of this forum. They argue there isn't any pics of good panels, but come on who would go the trouble of publishing them (except maybe Czachorski if only to prove them wrong).
  6. willwynnemorgan macrumors newbie


    May 22, 2008
    If you do get a 24" imac with screen problems you might as well send it back and get another because you have the chance. Its not worth it having those problems because they can get annoying when your playing a game or just generally on the iMac.
    So i recommend not to.
  7. tomthedude macrumors member


    May 18, 2008
    Like most others in the topic, I would say yeah, go for it. It seems the problems with the 24" iMac affect a small minority, and if you are one of the unlucky ones, you can simply take it back. The more you think about the problems, the more you get put off from buying one, when in reality, the (apparent) problems are only skin-deep.

  8. Digital Skunk macrumors 604

    Digital Skunk

    Dec 23, 2006
    In my imagination
    There are pics of the good screens up in the forums. In the same places that are asking them for it.... it's funny how the asker disappears afterwards as well.

    From what I am reading, the 20" iMacs have the most problems, and believe you me they are few and far between. I like to think that the complainers are looking through piss colored glasses.

    Either way you will be fine, and I have gone through quite a few 24" iMac screens, as in, I have plenty of colleauges, friends, acquantinces, and my own fiancee that has the 24" and they all have NO problems.

    And many of them are color specific individuals.
  9. CWallace macrumors 603


    Aug 17, 2007
    Seattle, WA
    My 24" is closing in on a year old and it has been a perfect computing companion.
  10. SaSaSushi macrumors 601


    Aug 8, 2007
    Takamatsu, Japan
    I'm on the second replacement LCD panel in my 24" aluminum iMac but they were replaced for hardware issues, not gradients. I had a scratch on the first one (under the glass) and backlight flickering with the first replacement.

    The LCD panel now is beautiful. There is no gradient problem and I am totally satisfied with the machine.
  11. rosalindavenue macrumors 6502a


    Dec 13, 2003
    Virginia, USA
    The alleged screen problems are with the 20 inchers-- 24 inchers have very good reports. I'm typing this on a Dec 07 20", by the way and the screen is great. It has a bit of a limited viewing angle, or at least the angled viewing has a yellow tinge-- but its great when you are in front of it.
  12. kappaman210 macrumors newbie

    Jan 1, 2007
    I'm about to return mine due to screen issues. I've had three and all have had pretty noticeable gradient issues/screen discoloration (yellowing). I'm going to Europe for a few weeks and then afterwards will decide if I should try my luck again with another iMac. We'll see.
  13. Cmax macrumors member


    Nov 26, 2007
    I probably read some of the same posts as you regrading “problems” with the 24” iMac display. However, I concluded these were isolated instances that lacked any indication of being a systemic issue with the new iMac 24” displays.

    As such, I decided to go ahead and buy a 24” iMac (3.06 GHz flavored version) which arrived on Friday. My 24" iMac came without any display related issues.
  14. gehrbox macrumors 65816


    Jul 5, 2007
    When is the minority not a minor?

    I followed most of the threads here about screen problems on the new 24" iMacs before I bought mine. As others have said I figured it was just the minority of sold machines with problems. It could very well be, but I joined the minority this week when my new 24" iMac showed up with a bad case of stuck pixels. I am not exaggerating when I say it had hundreds of stuck pixels. It was only noticeable on a sold black background. I also had one dead pixel. If I had not read all the posts here I would not have tested to verify the screen was OK and may not have noticed the problem for a while.

    I called Apple, got a slight jerk around while being passed from one department to another. They said they would send me another one after I sent the bad one back. Still waiting on the new one to ship. Hopefully I will leave the minority and get a good screen.
  15. D4F Guest


    Sep 18, 2007
    Planet Earth
    It's always a chance that you will end up in the small % that gets the bad product but Apple are extremely easy to deal with if you are polite.

    Besides like many people stated forums like this are not a good place to find a biased opinion about hardware. Happy people don't create posts 'my Mac is great' :) They just simply enjoy it.
  16. gehrbox macrumors 65816


    Jul 5, 2007
    I agree. I have purchased new, refurbished and used Apples since 1986. Prior to my 24" iMac pixelstuckousmajorous experience, I had only one warranty issue and it was for an 'N' key that popped off my 17" Powerbook. It was handled very quickly and with no pain at all on the last day of the laptops warranty. I should add that ultimately that laptop failed a couple of years later due to one of the keyboard mounting screws located in the memory compartment came loose and shorted out the laptop. Had I purchased Applecare it would have been fixed, but by that time I was ready for a new Mac anyway.

    I'll be sure to keep you posted on my replacement iMac, good or bad.
  17. mtntrance macrumors member

    May 2, 2008
    Palm Desert, CA
    I am on my second iMac 3.06 and its a keeper.

    The first one had gradient issues, some backlighting and one stuck pixel. The replacement has some variance in brightness that may be due to viewing angle and a little backlighting but neither are deal killers for me.
  18. Nordichund macrumors 6502

    Aug 21, 2007
    Oslo, Norway
    It all boils down to personal preference about the screen. There have clearly been a lot of issues with the 24" screen for many users. The evidence of this can be read on the MANY message boards about Macs on the net.

    You can also read users who haver the gradient problem and backlight bleed saying they can live with it and are still happy with their machine.

    Where the disagreement seems to lie is just how big the problem is with the 24" iMac screen? Some people would suggest that it affects ALL 24" iMacs, whereas others suggest, except for the normal small percentage of defect machines the issue does not exist and that ALL the other iMacs are PERFECT.

    At the end of the day it's up to you. My advice would be to go to the Apple store, tell them you'd like to buy a new 24" iMac, but would like to examine it closely before you take it home with you, preferably in an area where there is not much light so you can get a better look at the screen.
    If your satisfied buy it, if not then ask to see another or leave.
  19. mhnajjar macrumors 6502a


    Mar 3, 2008
    Is there a chance to have a dark room or so to do so inside an Apple store?!
  20. Nordichund macrumors 6502

    Aug 21, 2007
    Oslo, Norway
    I really don't know, I guess that would vary from store to store and how much they want to sell you an iMac. I suspect most stores would have an area out back which could be used with a more normal lighting level. Remember you are the customer, it's your choice and your hard earned money.
  21. old-wiz macrumors G3

    Mar 26, 2008
    West Suburban Boston Ma
    Dark hood?

    I wonder if they would let you come in with a black cloth and sit in front of it and cover yourself and the iMac with the cloth and see how it looks?

    I have a 24" iMac, just 2 weeks old and I have no problems with the display. I've tried full white image, no issues. Considering the number of iMacs sold, it's not surprising that there are some problems.
  22. gehrbox macrumors 65816


    Jul 5, 2007
    Try a solid black background. Its the easiest way to spot stuck pixels. I know that the stuck ones did not show up on mine with a solid white background, and the stuck ones I had were sub-pixels, some red, some blue.
  23. EAH22 macrumors member

    Jul 12, 2006
    I got a 24inch imac when they first came out, no problems here and I was not aware of this rumor.
  24. KernalROM macrumors newbie

    May 25, 2008

    The way I look at it, the vast majority of people are completely satisfied with their iMac's and the screens that come with them..

    Unfortunately, you never hear from those people on these boards... Why? Because unless you have issues with your computer, most people don't seek out forums like this..

    How often do you a post like "Yay! My iMac works great and I am happy with my purchase!" (Well, besides the guy above me)


    I will be buying a 24" iMac when I get my tax check and I will make it a point to post good or bad! :)

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