Is it worth taking a broken Magic Mouse into the Apple Store?

Discussion in 'Mac Accessories' started by ConnorTurnbull, Jul 23, 2011.

  1. ConnorTurnbull macrumors 6502

    Joined:
    Aug 18, 2010
    Location:
    United Kingdom
    #1
    Well, I spilt tea on my desk and it hit my Magic Mouse. Naturally, I dried it off but it just does not seem to work any more. Initially, it would still move the cursor but wouldn't click. Now, it just doesn't connect at all.

    Luckily, I have adapted to using my Magic Trackpad exclusively since Lion but I still didn't want my Mouse to die.

    So, has anyone ever taken a Magic Mouse into the Apple store and got it swapped out, as they do to other products? Obviously, I don't expect to get it replaced, but just wondering whether it's worth the journey to see.
     
  2. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    It's very unlikely Apple will replace a Magic Mouse with user-induced moisture damage.
     
  3. ConnorTurnbull thread starter macrumors 6502

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    Aug 18, 2010
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    #3
    Does the Magic Mouse have a liquid sensor in?

    Apple replace iPhones with screens that are cracked because the user dropped it :p
     
  4. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #4
    Based on your last query, why not be honest and explain what happened - you never know but the fact of your honesty could result in getting a replacement. :)
     
  5. Awjvail macrumors 6502

    Joined:
    Nov 21, 2010
    #5
    Based on what you have said, no, it is not worth it.

    Don't try to scam Apple out of a new mouse for something that you did.
     
  6. ConnorTurnbull thread starter macrumors 6502

    Joined:
    Aug 18, 2010
    Location:
    United Kingdom
    #6
    I'm not. I'm saying that Apple replaces an iPhone if the user drops it, and they've even reduced their automatic "no" because of liquid sensors being set off.

    By logic, aren't they likely to do a similar thing with the Magic Mouse?
     
  7. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #7
    Whilst Apple have been known to make exceptions for some people they generally charge a large fee to replace a dropped iPhone.
     
  8. ConnorTurnbull thread starter macrumors 6502

    Joined:
    Aug 18, 2010
    Location:
    United Kingdom
    #8
    Really? I have to say, i've never heard of anyone paying for a new iPhone when it was dropped. Only a few days back, someone I know took her dropped 3GS in and got a new one instantly.
     

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