Clearing Things Up
Hey Guys,
It's pretty humbling that you guys have taken your time to discuss and post all of these responses regarding MITB. Thanks for the interest.
I hope to address the questions and concerns that have been discussed on this forum:
Is Mac in the Box legit? Yes, it was established in July of 2007 as an LLC which is noted by kastebrust with the whois record for the site.
The site was previously a spam site based in Thailand, which we had a pretty tuff time getting it recognized by google at all. We were then able to get listed on lowendmac.com amongst much larger dealers.
We use paypal as our credit card processing method mainly because we do a fair amount of ebaying and it's a pretty universal form of payment. The add to cart and view cart buttons were generated through paypal, we figured since it was offered we might as well incorporate it into the site.
I agree fendol, both sites are rather juvenile, IMAJ isn't even complete, but it's relative quick to update and simple enough to inform the public on what is available.
Which brings us to Steve, who is a great engineer and a buddy of ours that we have worked with on possible product lines and ideas to improve the website. sale vs sell - honest mistake definitely not an indicator of a person's origins. It pretty funny that you question his ethnicity considering he's a 6'2" caucasian/native american - they don't usually make asian that tall.
As for the address, you're right delux246, it belongs to CHP Productions, a music studio who we rent warehouse space from. We work with a lot of local artists and DJ's and since macs are considered the industry standard we felt that it was a good fit to be in the loop.
old-wiz - honestly, haven't even really thought about registering with the BBB or trustE, the about section on the site covers some of the most common questions that we have received including the return policy, will try to add some verbiage regarding a privacy policy and support policy.
We are definitely a small company, a 3-man company to be exact, with very low overhead, that's how we can offer units at or below market prices. We are trying to build a reputation of being an excellent if not the best source for used macs. We will match or beat most of the prices that are offer by other dealers for comparable systems.
Hopefully I was able to provide some clarification on the matter, again thanks for the interest and let me know if there's any other questions that you may have.