Is memory user upgradeable in my iMac?

Discussion in 'iMac' started by Jayhawk Raven, Oct 11, 2017.

  1. Jayhawk Raven macrumors newbie

    Jayhawk Raven

    Joined:
    Oct 21, 2015
    Location:
    Kansas
    #1
    I am confused about whether I can upgrade the memory in my 2017 iMac with a 21.5 inch Retina display. It shipped with 8 GB ram (2 X 4BB 2400 MHz DDR4).

    I did an online chat with Apple, who directed me to this webpage:
    https://support.apple.com/en-us/HT201191#install1

    That page states:

    *Memory isn't removable by users on iMac (21.5-inch, Late 2012), iMac (21.5-inch, Late 2013), iMac (21.5-inch, Mid 2014), iMac (21.5-inch, 2017), and iMac (Retina 4K, 21.5-inch, 2017). If the memory in one of these computers needs to be replaced, contact an Apple Retail Store or Apple Authorized Service Provider. If you’d like to upgrade the memory in one of these models, an Apple Authorized Service Provider can help.


    The online chat buy said: "Yes you can add more memory up to 16gb."


    Before I bought it I thought I read that I could upgrade the memory.
     
  2. fwh32720 macrumors newbie

    Joined:
    Mar 25, 2012
    #2
    I'm pretty sure only the 27" can have memory upgraded by user. Is it too late to return?
     
  3. NoBoMac macrumors 6502a

    Joined:
    Jul 1, 2014
    #3
  4. nambuccaheadsau macrumors 6502a

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia
    #4
    Unless you are a very competent amateur, very is stressed, give it a miss. The screen as you see is glued. I have a friend who is an Apple Reseller in Sydney, Australia, and after his Apple trained technicians broke five screens atv $500 a pop, he packs them in the back of his courier van and sends them direct to Apple HQ here in the city for Apple to work on directly.
     
  5. Fishrrman macrumors G4

    Joined:
    Feb 20, 2009
    #5
    The simple answer is: NO.

    However, the memory -is- located in removable DIMM slots on the motherboard.
    But to replace it, you'd have to pretty much disassemble the entire iMac.
    Not something you want to attempt.

    Either keep what you have and be satisfied with the RAM you have,
    or
    Return it. I'd get a 27"...
     
  6. iGeek2014 macrumors 68000

    Joined:
    Jun 29, 2014
    Location:
    === Nowheresville ===
    #6
    The memory IS upgradable but only by Apple themselves and/or an Apple Authorised Reseller.

    On one hand it's great Apple saw sense and removed the onboard RAM as found in the 2015 4K models but it's a shame that sense didn't go one step further and make it user accessible!
     

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