A few months ago, my late 2010 13" MBP crashed out of no where. I was able to get into the disk utility and tried "Repair Disk", but no luck. Out of frustration (and haste) I ended transferring all my files to an external hard drive and formatted the drive so I could just start over and reinstall OSX. When I initially tried to reinstall, I'd get a 5-10 hour clock at the bottom of the globe and it would just stay suck half way through and then eventually shut down. Now I'm not sure how to proceed. I tried downloading OSX again last night and it seemed to be working. The download time was only 39mins, so I started it earlier in the night, did some things with the family, checked before bed and there were 2 minutes left in the countdown. It said that it would restart on its own so I decided to head to bed and finish everything up in the morning. Well this morning, the computer was off (plugged in, so it didn't die). I turned it on feeling hopeful, but got the "?" folder at start up again. Any ideas? I'd love to try to fix all this in house if possible. I live in the boonies in South Dakota. The nearest apple store is almost 3 hours away and it's not the best place to go. Some other tidbits - I had whatever OSX was before lion when I purchased the MBP in 2010. I upgraded to lion via internet so I don't have an installation CD. Didn't bother upgrading to Mavericks yet because I already had it on my iMac and 90% of my work was done on that, so not a huge priority. Also - I have 2 apple IDs. I don't know how I managed to do it. But over the course of the years I started out with 1 apple ID and as I got my new apple products (iPad/iMac, etc) I have been using a newer one. This MBP was originally under my old apple ID. To download the new OSX, I signed into my NEW apple ID to download Mavericks so I finally have everything on one acct again. Could that be part of the problem? I wouldn't think so?