Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8F190 Safari/6533.18.5) Sorry for the long post, but I want to be as thorough as I can so I can get a solution. Ok, here is the rundown: -I own a 2010 15" i5 MBP -I was watching a movie on it until the movie froze, then finder froze and I could not open Task Manager -Then nothing responded except mouse movement and my smart corners(spaces, desktop, ect), so I waited about 10 mins and my computer was still in the same state so I held down the power button till the computer shut off. Then I pressed the power button to restart my computer. It showed the grey screen with apple logo for a few mins, then showed a circle with a diagonal line through it and no apple logo. It also got really warm so the fans kicked in. It did the same thing after numerous troubleshooting and restart attempts. -not sure if this is relevant, but about two weeks ago I got 4 or 5 kernel panics in the span of two days. But none since then. (no I didn't save the reports nor did I send them to apple) Here is what I have tries to do: -reset PRAM and NVRAM -hardware test with apple cd that came with my MBP. (test came out with no problems) -first aid (verify and repair disk) with diskutility on the other cd that came with my computer -restart in safe mode, but same thing happened with the circle and diagonal line So at this point, I wanted to try the archive reinstalling of Mac OS X but when I tried, there were no drives to select...... So back to disk utility I go Unfortunately, I don't have a backup of all my files, so I connected my 2TB external to my computer so that I can save a dmg of my internal hd. There is enough space on my external to make 2 copies of my hd. However, when I try to make a new image in disk utility, it fails and reads "unable to create [name].dmg. (input/output error)". This error comes up when I select "Macintosh HD" as well as "500.11 GB ST9003.....". Also to note, in DU the "Macintosh HD" text is in grey implying that it is not mounted. When trying to mount it, it say that it can not be mounted, run first aid... I guess this explains why there is no drive to select for the OS X install. Wow, that is long but I thought that I should be as thorough as I can to avoid some questions like "did you try this?", or "what happened when...?". But maybe I did miss something so please let me know what else I should try. Is there any way that I can recover the contents on my hard drive without sending in to apple. I don't live close to an apple store so my MBP would likely need to be shipped to one. I have all my passwords saved and important info on there, not to mension that term ends in 2 weeks and I really really don't want to restart my papers from scratch again!!! I do have apple care but like I said, some of the info on my harddrive is needed now. Thanks for reading, and I look forward to some responses.