Is my HDD failing?

Discussion in 'iMac' started by navaira, Nov 7, 2015.

  1. navaira macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #1
    Hi all,

    I've got a seven months old Toshiba 3TB HDD in my iMac. It had overheating problems at the beginning, but somehow fixed itself (?) and the problems are gone.

    I ran SMART Utility and got "Total errors: 1.169" with Overall SMART Status: "Failing". However, Disk Utility (the kidware version from El Cap) says SMART status is verified, and running First Aid tells me everything is in perfect order.

    How... believable is SMART Utility? I restarted and checked again, the same result. Should I be worried or not really?
     
  2. MacUser2525 macrumors 68000

    MacUser2525

    Joined:
    Mar 17, 2007
    Location:
    Canada
    #2
    Well the SMART Utility should be getting the raw data from the drive itself, if it is then your drive is well on its way to being toast. That is why the drive writes that data there so you can query it using an app to get the status to see if it is failing.
     
  3. laydros macrumors newbie

    Joined:
    Jul 20, 2008
    #3
    When Disk Utility says SMART status is verified, it basically means SMART is functioning, not that SMART says everything is OK. And First Aid looks at things from the data level, not the hardware level.

    SMART is a really nice system that allows the hard drive to report back that things are going wrong sometimes BEFORE data loss. It sounds like you have strong warning signs. I agree with the last poster that you should consider the drive about to die, and back up everything.

    The good news is with a 7 month old drive you should still have warranty coverage. Back it up and get in touch with Toshiba for a replacement.
     
  4. navaira thread starter macrumors 68040

    navaira

    Joined:
    May 28, 2015
    Location:
    Amsterdam, Netherlands
    #4
    Blast. Thanks for the explanation. RMAing the drive.
     

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