Hey everyone! I need some help, im a medical student doing a research project and my computer just crashed. It has photos and patient data on it (with their consent of course), so my concern isn't with recovering the data because I have backups, but rather with deleting it. But it just wont reboot, apple care tried everything with me over the phone, so I cant delete the patient data before I return the computer to apple. An applecare advisor assured me they just reformat the disc, and that laws prevent them from looking at personal data before reformatting. Can anyone else attest to this? I have to be 100% sure no one sees this or i could lose my license. Thanks!