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Wingsley

macrumors 6502
Original poster
Mar 20, 2014
292
37
Just this past spring, I bought a brand-new iPhone SE (3rd generation) direct from Apple with AppleCare.

Just before bed, I decided to plug-in my iPhone for recharging overnight. When I plugged it in, nothing happened. It didn’t respond. I tried to wake it. I could not get it to do anything. The iPhone is dead as a doornail. I had a normal charge earlier this evening, has not been dropped, and was working fine.

???

There are no Apple stores within driving range.
 

PegasusTenma

macrumors 6502
Sep 24, 2014
392
349
I had a similar issue with an iPad. Plug it in again, at least for 8 hours straight. That was the recommendation from Apple back then and it worked for me.
 

JerseyDoug

macrumors 6502
May 10, 2012
286
27
Do you have a different cable/charger you can try? Cable have been known to fail. Not often, but it does happen.
 

Wingsley

macrumors 6502
Original poster
Mar 20, 2014
292
37
I got on the phone with Apple technical support yesterday afternoon and we discussed the iPhone problem. At that point, the iPhone was still a brick.

We reviewed my various options to have the phone returned via AppleCare. I asked the lady if there was a way I could extract my information off of the iPhone before returning it. We agreed that we would try to experiment with this. I plugged the iPhone into my M1 Mac mini via USB-C to lightning cable.

She then coached me on how to do a forced restart of the iPhone. Apparently it is very tricky the way you have to handle the iPhone's buttons. The forced restart worked, miracle of miracles! The iPhone hummed right back up again, and I made a backup of it, and now the iPhone works just fine.
 
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