Is my iPhone infected with malware ? Please help

[Chad-VI]

Hi All, there is an app (Battery Doctor) that I use to free my memory and storage. While freeing up my memory it shows what processes it is killing. I am NOT jailbroken. But since installing iOS 9 I think, it is showing a chinese app. The problem is I have NEVER installed a chinese app. And the name odly translates to something like " Love News". I don't read such things as "love news". I restored my phone and now it still shows up. Is that malware or is it the app generating random names? Please help!!

 

[DustinDev47]

you restored your phone and probably restored from backup, thereby installing the same **** you had before.

your phone isn't infected with malware. it's infected with an owner who lacks a little common sense

 

[Chad-VI]

you restored your phone and probably restored from backup, thereby installing the same **** you had before.

your phone isn't infected with malware. it's infected with an owner who lacks a little common sense

Thanks that was so helpful and kind.

 

[DustinDev47]

Thanks that was so helpful and kind.

you're welcome! I aim to please.

meanwhile, attempt to delete the icon from your home screen as you would any other app. if that doesn't help, and I'd be surprised if it didn't, restore your phone, and then don't restore it from backup.

I know I'm an *******. I can't help it

 

[Chad-VI]

you're welcome! I aim to please.

meanwhile, attempt to delete the icon from your home screen as you would any other app. if that doesn't help, and I'd be surprised if it didn't, restore your phone, and then don't restore it from backup.

I know I'm an *******. I can't help it

That's the dumbest thing anyone would do. Why would I delete the Battery Doctor app if it's the one telling me I have this unknown process? How do I know whether the process is still on my iPhone?

 

[DustinDev47]

That's the dumbest thing anyone would do. Why would I delete the Battery Doctor app if it's the one telling me I have this unknown process? How do I know whether the process is still on my iPhone?

........................

the level of cranial-rectal inversion...

you don't have malware....unless you were jailbroken in the past, but you restored your phone and that would have solved that issue.

so, let's examine your battery doctor app...

"Languages: English, Japanese"

you downloaded a junk app (all those battery apps are crap) that preliminary investigation would suggest has a Japanese background, easily mistaken for Chinese if you're not in the know with regard to Asian languages.

in downloading the app, it pretends that it's actually doing something

delete the app; problem solved

 

[MRU]

That's the dumbest thing anyone would do. Why would I delete the Battery Doctor app if it's the one telling me I have this unknown process? How do I know whether the process is still on my iPhone?

You should consider doing a clean restore - and then setup your phone afresh. Download the apps cleanly or install them from iTunes (if you store your apps there) selectively, rather than from a previous 'backup'.

The 'backup' you are restoring from could contain the same rouge file / process from a previous jailbroken state and by simply restoring from it each time you are just putting 'the same junk in the trunk" as so to speak.

It's either do a clean restore and re-setup afresh or carry on and hope that it isn't chinese malware phishing for you passwords, login and cc information. For sake of peace of mind - I know which I'd prefer to do, and you must be seeking some peace of mind otherwise you wouldn't have started the thread.

Good luck.

 

[jimbo1mcm]

RE: Above. Good advice

 

[Chad-VI]

You should consider doing a clean restore - and then setup your phone afresh. Download the apps cleanly or install them from iTunes (if you store your apps there) selectively, rather than from a previous 'backup'.

The 'backup' you are restoring from could contain the same rouge file / process from a previous jailbroken state and by simply restoring from it each time you are just putting 'the same junk in the trunk" as so to speak.

It's either do a clean restore and re-setup afresh or carry on and hope that it isn't chinese malware phishing for you passwords, login and cc information. For sake of peace of mind - I know which I'd prefer to do, and you must be seeking some peace of mind otherwise you wouldn't have started the thread.

Good luck.

Thanks for your helpful reply, but I was never jailbroken and I don't know whether battery doctor is legitly showing what processes are there in the background. I have so many important app data that I can't do a clean restore. Do you think it's just a random process name generated by Battery Doctor ?

 

[mblogsd]

It sounds as though you can't trust the Battery Doctor app if you're questioning the integrity of the information it's showing you. Maybe try another app that performs the same function to see if it shows odd processes.

 

[imlovinit]

Tbh those types of apps in the App Store aren't really useful and can lead to unwanted downloads, IMO,anyways.

Your phone isn't infected. I would recommend uninstalling the app as well. Or try installing another similar app that is suppose to do the same function and compare.

Personally, I wish icleaner pro was available to non jailbroken devices bc that's the only true cleaning app I've ever used that completely works.

 

[DustinDev47]

I doubt the existence of such an app

I don't have the development expertise to make the following claim with 100% certainty

with how tight Apple is on security, I would venture to guess that no random App Store app is going to have the administrative permissions to kill other processes...that seems to me like it would create big problems if Apple were to allow that

 

[MRU]

Thanks for your helpful reply, but I was never jailbroken and I don't know whether battery doctor is legitly showing what processes are there in the background. I have so many important app data that I can't do a clean restore. Do you think it's just a random process name generated by Battery Doctor ?

It sounds as though you can't trust the Battery Doctor app if you're questioning the integrity of the information it's showing you. Maybe try another app that performs the same function to see if it shows odd processes.

^ This. What is the process Battery Doctor app is finding ? What is its name and hopefully we can see if we have same process / name on our clean devices, if so its likely Battery Doctor app is the rouge.

 

[Chad-VI]

It sounds as though you can't trust the Battery Doctor app if you're questioning the integrity of the information it's showing you. Maybe try another app that performs the same function to see if it shows odd processes.

yeah you are right . Do you know any other app that could do the same thing? So I could see whether it shows me the same chinese procees or not.

 

[DustinDev47]

yeah you are right . Do you know any other app that could do the same thing? So I could see whether it shows me the same chinese procees or not.

there is no such legitimate process explorer for iOS...legitimate as in available for non-jailbroken devices. therefore, your app is lying to you

 

[Chad-VI]

^ This. What is the process Battery Doctor app is finding ? What is its name and hopefully we can see if we have same process / name on our clean devices, if so its likely Battery Doctor app is the rouge.

Here is a screenshot of it :
And btw I never use Podcasts or Find My friends which are present in the processes too.

there is no such legitimate process explorer for iOS...legitimate as in available for non-jailbroken devices. therefore, your app is lying to you

I hope so! Thank you

 

[MRU]

Hold on!!!!!

Battery Doctor - Master of Maintenance and Battery Doctor - Must-Have-Battery-Managment-App are the actually same thing.

One is released by KS Mobile. The other by "Beijing Kingsoft Internet Security"......

They are however the same app --- The fact its made by Beijing Kingsoft, well there is your answer. IT IS THE ROUGE CHINESE PROCESS ITSELF .....

It's finding the process active, because it IS the process.

 

[DustinDev47]

Hold on!!!!!

Battery Doctor - Master of Maintenance and Battery Doctor - Must-Have-Battery-Managment-App are the actually same thing.

One is released by KS Mobile. The other by "Beijing Kingsoft Internet Security"......

They are however the same app --- The fact its made by Beijing Kingsoft, well there is your answer. IT IS THE ROUGE CHINESE PROCESS ITSELF .....

It's finding the process active, because it IS the process.

I rest my case.

if you need further evidence, here's my phone. note the time:

 

[DustinDev47]

now who's up for an adult beverage

 

[Chad-VI]

I rest my case.

if you need further evidence, here's my phone. note the time:

View attachment 583323

This is the same process as mine! So does that mean it's nothing serious?

 

[DoofenshmirtzEI]

now who's up for an adult beverage

After this, it had better be a *very* adult beverage.

 

[DustinDev47]

This is the same process as mine! So does that mean it's nothing serious?

you are correct. it means the battery doctor app is programmed to display that string of Chinese letters on every user's device, which is also the reason that everything in both our screenshots is in the nice same order.

it is a scare tactic. not sure why. generally rogue "antivirus" software exists to sell something. perhaps there is a pro version of the app; I didn't look very hard

 

[DustinDev47]

now who's up for an adult beverage

I am!

 

[AintDutchNotMuch]

yeah you are right . Do you know any other app that could do the same thing? So I could see whether it shows me the same chinese procees or not.

Those battery saving or process monitoring apps are sort of a scam. The battery saving app eats from your battery life as well. It's like anti-virus programs on a PC, totally unnecessary. I haven't used them in years and everything works perfectly fine and fast on my PC. Instead of these battery saving or 'doctor' apps, you should only install apps you really, REALLY need.

Other tips are:
- Go to Setting>General>Background app refresh>toggle them all off, or at least most of them
- Notifications>Toggle off the apps you don't want to be notified about
- Brightness not on Auto, keep it on the lower side when indoor
- Settings>Privacy>Location Services>Filter the things you don't need (like calendar which you don't need location for)
- When going outside, turn Wi-Fi off. It drains your battery because of the constant searching for Wi-Fi connection

Good luck!

 

[DustinDev47]

Instead of these battery saving or 'doctor' apps, you should only install apps you really, REALLY need.

Other tips are:
- Go to Setting>General>Background app refresh>toggle them all off, or at least most of them
- Notifications>Toggle off the apps you don't want to be notified about
- Brightness not on Auto, keep it on the lower side when indoor
- Settings>Privacy>Location Services>Filter the things you don't need (like calendar which you don't need location for)
- When going outside, turn Wi-Fi off. It drains your battery because of the constant searching for Wi-Fi connection

Good luck!

This is the best advice you will ever get as far as conserving your battery life

don't forget that in iOS 9, you also have a feature in the Battery section of the Settings app which allows you to turn on low power mode (I think that is what it is called; my phone is in German). it restricts the capability of your device to save enough battery for when you really need it.